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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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Great Service

I love my 2015 Audi A4 - except it seems to have an ongoing issue with the headlamp washers. It seems to be a design flaw. Paul Miller fixes them N/C for me. I appreciate that so I get all my service done there and will continue to be a loyal customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our team is always happy to help you out, Tina! Thank you so much for supporting Paul Miller Audi and we will see you next time!

Superior Customer service

The service I received for my Audi A7 at Paul Miller Audi was excellent in all ways, particularly with my service advisor, Stuart Jacobowitz. Stu took special care to insure that everything I had requested for service was accomplished. He was very efficient, kind, patient, easily accessible by phone and answered all my questions with a kind and patient demeanor. I highly recommend service at Paul Miller Audi, especially with Stuart Jacobowitz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear Stuart and our team provided you with an efficient, friendly, communicative, and overall excellent vehicle service! It's always affirming to know our team members are consistently firing on all cylinders. We appreciate your glowing recommendation and hope to see you again at Paul Miller Audi. Safe travels in your A7!

Audi Purchase

Highly recommend buying an Audi from Peter Wendell at Paul Miller Audi. He is extremely knowledgeable and will provide honest answers to your questions. We have leased or purchased a number of Audis from him, and we have always been extremely satisfied with his support.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted you enjoyed working with Peter and our team at Paul Miller Audi! Thank you so much for your continued support and trust in our business. We look forward to working with you again next time!

experience at Paul Miller Audi in Parsipanny

The sales person was amazing. Knowledgeable, patient, tenacious and concerned about what was important to us. He did all he could to meet our needs. Finance person was prepared, knowledge and fast. In all these 2 people made our experience a pleasure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on the new vehicle, Eva! We are thrilled that you had such an incredible buying experience with our Paul Miller Audi team. Providing accommodating and excellent service to our customers is our number one priority, so we are glad you experienced that. Have a great day and enjoy the ride!

Audi Software Recall

Recall handled in a professional way, from making the appointment to finishing the service on time. Everyone at the dealership was courteous and very friendly. Free loaner was provided. Brand-new A4.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Andreas - It was our pleasure to assist you with your service and recall. We are glad that you enjoyed our free loaner service and we are thankful for your support. Have a great rest of your day and safe travels in your Audi A4! -- The Paul Miller Audi Team

Great customer service

Best service all around!! Thank you to everyone at Paul Miller Audi. Vanessa my agent was amazing and super helpful. My car was fixed to satisfaction and everyone was friendly and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing, Stacy! We appreciate your business and we will pass along your feedback to Vanessa. Drive safely until we see you again at Paul Miller Audi!

Service

From start to finish it was an excellent experience I would recommend Paul Miller Audi to anyone who drives an Audi my service advisor Stuart was the best throughout the whole process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ernie, thank you for the review! We are so glad to hear that you had a successful experience working with Stuart and the Paul Miller Audi team. Drive safely, and we hope to see you back!

Excellent Dealership Professional people who really

Excellent Dealership Professional people who really care their customers both service and sales. Ask for Angelo in sales, I know you will be happy you did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Gary, thank you for the review! We are so glad to hear that Angelo delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Paul Miller Audi!

Revved up about Audi

Paul Miller Audi is top notch! I purchased my S5 and have it serviced there. As a women buyer, it can be intimidating, this is not the case at this dealership. A customer is a customer, everyone was professional, attentive and caring! I highly recommend and will be back! My S5 is also awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

This review is music to our ears! Thank you for choosing Paul Miller Audi and for sharing your kind feedback. Safe travels until we see you again!

Service was superb.

Service was superb. Aaron was patient with my questions and detailed / knowledgeable with his responses.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are ecstatic to hear that Aaron worked hard to earn your trust! Thank you for choosing Paul Miller Audi!