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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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Nick was very patient and tended to all of our needs.

Nick was very patient and tended to all of our needs. Would highly recommend to my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is terrific to hear about your experience with Nick and the team! Thank you for choosing Paul Miller Audi and for sharing your support. Enjoy the ride!

Q3 lease

Great experience leasing my new Q3 at Paul Miller Audi. Lou was very helpful and expedtited all paper work,spent time explaining all new Q3 features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Q3, Catalin! We are so happy to see that Lou made your experience here at Paul Miller Audi a positive one!

Lou was efficient and eloquent, as usual.

Lou was efficient and eloquent, as usual. Described what the service was going to be. Subsequently, ongoing service transparently communicated through a video. Very well down. I can get used to this. Michela (the car; of course we named her) is now 5 years old. We have several options as the car gets older. But we choose to come here because we know what we will get— consistency and transparency.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that Lou delivered such a successful service experience. Drive safely, and we hope to see you and Michela back again at Paul Miller Audi!

I had a totally smooth, and pleasant experience at my

I had a totally smooth, and pleasant experience at my servicing. I had purchased and serviced my A6 from DCH and when I attempted to make an appointment for 2 recalls that Audi required. To begin with, I spent 28 minutes on the phone being shifted from one person to another. Ultimately, the appointment would be available in more than 2 weeks although the parts assured me that the parts would be available in a couple of days. They then proceeded to refuse to provide me with a loaner vehicle for this type of service and when I complained that I was guaranteed a loaner at any servicing and the person that I had been speaking with told me that she would have someone from management would call me back. No follow up ever happened. I have been leasing from DCH for more than 10 years ( 4 A6 cars ). I am sold on Paul Miller Audi and the next car will be purchased from them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to see that we have earned your support! Thank you for supporting Paul Miller Audi and please let us know if you need anything at all down the line!

Professional and courteous.

Professional and courteous. All my questions were answered and I felt like a valued customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted you enjoyed working with our team at Paul Miller Audi! Thank you for the support, Anthony.

I'm not interested in providing a narrative on reviews

I'm not interested in providing a narrative on reviews word word wwordord word word

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

I'm not interested in providing a narrative on reviews word word wwordord word word

Dealer response

Thanks for the 5-star review of Paul Miller Audi!

Vanessa was a pleasure to deal with, great service and

Vanessa was a pleasure to deal with, great service and timely follow up. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are thrilled to hear that Vanessa delivered such a successful service experience. Drive safely, and we hope to see you back again at Paul Miller Audi!

Great service

Customer service was great, the job was done very fat and I had my car the next day, the communication is fabulous I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Reviews like this one make our day, Ingrid! Thanks from the Paul Miller Audi team!

New car Purchase

We are very pleased with our new Audi Q5. Our experience with Steven Catalano was very easy from start to finish. As a new salesman Steven answered as many questions as he could, and had no problem researching the rest. I would recommend him for a smooth and pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jack, thank you for the review! We are so glad to hear that Steven and the Paul Miller Audi team delivered such a successful purchase experience. Drive safely, and we hope to see you back again down the road!

Great service

The Paul Miller dealership runs like a well-oiled engine. Always happy with the special service offerings and service. i would never take my car anyway else. I hope to buy my next car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your confidence in Paul Miller Audi, and for your business. We are thankful to have you as a customer.