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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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Loyal Customers

Car buying experience was smooth & simple. Told them what we wanted and they were able to deliver! John our direct contact always makes the pricess so much fun! We've been going to this dealership for a decade now and will be back again for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Adrianna and Paul - It is wonderful to hear that our team made car-buying easy and seamless! Thank you for choosing Paul Miller Audi and for sharing your experience with John and the team. Safe travels ahead!

Audi TDi warrantee work

Luis has been fantastic to work with in service. Purely professional. Always goes the extra mile. Loaner cars are fantastic. Everyone is part of the experience including the polite porters.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It makes us smile to hear that you truly appreciate Luis's 5-star service! Thank you for trusting Paul Miller Audi to get the job done right!

NAaaa

The purchasing process was very smooth. The Sales Rep. was very helpful and knowledgeable. It made the overall experience great. I highly recommend this dealer ship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We're glad that the team was helpful, knowledgeable, and nice to work with. See you next time here at Paul Miller Audi!

I’m always happy with the service from Paul Miller on our

I’m always happy with the service from Paul Miller on our A4 or Q7. I’m never disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you are confident in the Paul Miller Audi team to get the job done. Drive safely and we hope to see you back!

The dealership and salesman Joe Y were extremely

The dealership and salesman Joe Y were extremely professional and helpful. Everything was easy and explained

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted that Joe and the team delivered such a seamless, informative experience! Thank you for choosing Paul Miller Audi and for sharing your feedback. We wish you safe and happy miles ahead!

Extremely satisfied

Angelo went above and beyond to make sure the purchase of my new car had everything in it that I wanted. He was extremely professional, not pushy and explained everything in detail thur out the entire experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Danielle, thank you for stopping by to share your A+ experience with Angelo! All of us at Paul Miller Audi hope you're loving your new car!

Angelo was great made the entire process super easy and

Angelo was great made the entire process super easy and stress free. Would definitely recommend Angelo to a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation of Angelo and the team makes our day! Thank you for giving Paul Miller Audi your business, it was our pleasure to work with you. Safe travels ahead!

Very easy process; loaner car was ready and clean.

Very easy process; loaner car was ready and clean. I appreciate the technician video. Work was completed promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Paul Miller Audi team. Drive safely, and we hope to see you back!

Dealership has excellent customer service and we

Dealership has excellent customer service and we especially appreciate Stuart In the Parsippany service department. We have been pleased over the years with the level of service and quality. When when we decided to purchase a new Audi, we decided it would be in Parsippany due to the long history of great service. Our salesperson Angelo was excellent so now we know great service and placing the customer first extends to sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Valerie - Thank you so much for trusting us with this purchase! We are delighted that you've enjoyed working with both our service and sales teams and we truly appreciate your continued support. Congratulations on your new vehicle! We wish you safe driving and will see you next time at Paul Miller Audi.

Consumer response

You are most welcome. It has been a pleasure to work with you.

They know my RS3

I’m consistently pleased by the workmanship at Paul Miller Audi. They are up to date on all the latest upgrades for my car. I never had a problem with them. I have many choices but I want only one dealer. Paul Miller.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your confidence in our work, Warren! We appreciate your continued business and we look forward to your next visit to Paul Miller Audi. Drive safely!