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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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Service is always attentive and top notch.

Service is always attentive and top notch. Service managers know the car and service technicians are thorough in their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Woohoo! We are thrilled to hear our team always delivers high-quality service! Thank you for the 5-stars, and have a great day. –Paul Miller Audi

Great experience.

Easy to schedule my oil change and maintenance visit online. Upon arrival I was greeted by a person who immediately took my car and explained where to go and who to talk to. I waited a while, however, I received a video explanation with the technician who performed my vehicles maintenance. Once it was time to go get my vehicle, my service consultant walked me to my car and explained in person what they did to my vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Laura, we are happy to hear that our team delivered communicative, top-notch service! Thank you for choosing Paul Miller Audi and for sharing your feedback. We hope to welcome you back again down the road!

Vanessa took excellent care in understanding what had to

Vanessa took excellent care in understanding what had to be serviced on my car and the results were terrific!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and shoutout to Vanessa! We are thrilled she was able to assist you. Have a lovely day!

I've been buying cars from Paul Miller Audi, working with

I've been buying cars from Paul Miller Audi, working with Peter Wendell, for many years (this is my 6th Audi), so that should tell you how I feel about the dealership. Peter knows exactly what I'm looking for and never disappoints. The service department is also top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Laurie, thank you for the great review! We are thrilled to hear that Peter delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Paul Miller Audi!

Fast and Courteous

Took the car (A8) in for an oil change and tire replacement. It was smooth and fast. One of the Stu’s (service rep) took care of me. He could not have been nicer. All of the people I came in contact with were polite and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Howie, We appreciate you giving Paul Miller Audi your kudos. The team is always here to help and we look forward to your next visit!

Routine service

Great service. Quick turnaround. No waiting. Excellent work. They listen to your concerns, car is washed and clean inside when it's returned and it's easy to make an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your review is everything we hope to see, Scott! We're thrilled our team delivered timely, attentive, and efficient assistance that made your experience seamless. We hope to work with you again at Paul Miller Audi!

Routine service

Great service. Quick turnaround. No waiting. Excellent work. They listen to your concerns, car is washed and clean inside when it's returned and it's easy to make an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Scott–We are glad your recent service experience with our team at Paul Miller Audi went smoothly! Thank you for the 5-stars, and have a stellar day.

Classy and professional service.

Classy and professional service. Aaron King my service agent for that day was very nice and professional , informing me of status of car service timing a few times til it was finished. Waiting area is very accommodating .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your praise, Ada! We are thrilled Aaron made your service experience a total success and that you found the waiting area so pleasant. We hope to work with you again at Paul Miller Audi!

Always there to help

Aaron came in clutch when I showed up 24 hours late (whoops) to my appointment- they were still able to get me services AND had a loner car when I initially wasn’t scheduled to get one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Aaron and the Paul Miller Audi team. Safe travels, and we hope to see you back again down the road!

I've been a customer of PM Audi for at least 20 years

I've been a customer of PM Audi for at least 20 years and, as always, I got excellent courteous, prompt and thorough service of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jake, your review is everything we hope to see! We're over the moon that our team has consistently welcomed you with professional service for the past 20 years. We're so grateful to work with loyal Paul Miller Audi customers like you. Thank you!