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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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I purchased a new car!

Your Specialist Chris and Mgr Michal were both awesome! This is my second car from Paul Miller and the experience was fantastic. You have a life time customer. Thank you !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Congratulations on your new car, Rich! We are happy to hear that our team made the experience so positive and successful. Thank you for trusting Paul Miller Audi with your business!

John VanOst, Peter Gabriele and the maintenance team at

John VanOst, Peter Gabriele and the maintenance team at Paul Miller Audi in Parsippany, NJ were a pleasure to work with and very professional. We love our Certified Pre Owned Audi Q7. We are looking forward to getting an electric car for our next purchase. Thank you! Dan Gerard NY, NY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Dan, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with John and the Paul Miller Audi team. Drive safely in your Audi Q7, and we hope to see you back again down the road!

Angelo Simone has impeccable customer service, attentive,

Angelo Simone has impeccable customer service, attentive, resourceful and personable! Thanks for taking care of me! 😍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Angelo and the Paul Miller Audi team. Drive safely, and we hope to see you back again down the road!

P. Wendell A Professional

Peter Wendell is a totally professional salesperson. He is extremely knowledgeable in all Audi products, is firm and fair in negotiations. I travel 71 miles from the NJ Shore to be served by Peter. A fine man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John - Thank you so much for making the trip out to see us at Paul Miller Audi. We are thrilled that you can count on Peter for professional service, and we appreciate you taking time to commend him. Safe driving and have a great weekend!

Best experience I have ever had in purchasing an auto.

Best experience I have ever had in purchasing an auto. Peter Wendell and Peter Gabriele were professional in every way. I am totally satisfied. I will continue to use Paul Miller Audi. in Parsippany, NJ ever if it is 71 miles from my home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It makes us smile to know that our team here at Paul Miller Audi went above and beyond to provide you with the best purchasing experience you've ever had! Thank you for the 5-stars!

This is my second car from Paul Miller Audi.

This is my second car from Paul Miller Audi. I am a returning customer because I really appreciate the customer service. Lou Berardino, my customer service advisor, is always pleasant and knowledgeable. PMA provides great loaner cars. The check-in to driving away in a loaner car process moves quickly. Best part about picking up my car is that PMA washes and dries it, allowing me to drive off with a well serviced and clean car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rachel, we are proud to hear that Lou and the team's superior customer service has inspired you to stick with Paul Miller Audi! Thank you for your loyal business, and we look forward to seeing you again!

Excellent Service

I've been using Paul Miller Audi for over 10 years and have only ever had one disappointing experience during all that time and happy to say that service rep is no longer with the company. I totally recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our team is always happy to help you out, Marilyn! Thank you so much for choosing Paul Miller Audi and we will see you next time!

Excellent customer service, very thorough, knowledgeable,

Excellent customer service, very thorough, knowledgeable, detail-oriented, excellent follow-up, professional, and very helpful with each and every feature during test drive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for this shoutout to our team's superb customer service! Come by Paul Miller Audi anytime!

I like consistency!

This is my second vehicle from Paul Miller Audi. What I like most is having an advisor for my cars service needs. Over the years I have built a rapport with my advisor Lou B. He is always professional and courteous. It's a good feeling to know that my car is in good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing, Sarah! We appreciate your business and your confidence in Lou and our team. Safe travels until we see you next!

Check engine

PaulMiller Audi has great service staff and they fixed my car on time. Provide great service as always. I didn’t buy my car from here but will definitely recommend this place for both buying and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this awesome shoutout to our service team at Paul Miller Audi! We are grateful for your recommendation and hope to see you again!