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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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Service

Had a great experience with Lou servicing my car. Clean environment and I even had a work space while waiting for my car to be fully serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lou and the team will always be happy to help you out! Thanks for supporting Paul Miller Audi and please let us know if you need anything down the road.

Lou, my service advisor was great and knowledgeable about

Lou, my service advisor was great and knowledgeable about my Allroad A6. The servicing was performed on schedule and I thought it a nice touch that the tech sent a text video reviewing what was done and checked during the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are grateful to have such an enthusiastic team here and will be sure to pass along your thanks to Lou for all his hard work. Please let us know if there is anything else we can do for you down the road. Take care! - Paul Miller Audi

The service is terrific from the person who greets you

The service is terrific from the person who greets you when you arrive to when you pay your bills. Sarah my service tech was very professional and explained everything to me that was wrong with the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Sarah and the Paul Miller Audi team. Drive safely, and we hope to see you back again down the road!

Sales Peter Wendell.

Sales Peter Wendell..unsurpassed in his ability and his continuing concern after the sale..for so many tears thru the 9 AUdis I purchsed at Paul Miller Audi service was courteous and caring but less timely than expected

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your patience throughout this process. We are very glad to hear that Peter's service stands out to you and that you can turn to him whenever you're in need of a new vehicle. All of us at Paul Miller Audi appreciate your continued support!

Convenient top notch service

Dropped off my car to swap winter for summer tires. The loaner was clean and ready to go. The entire process is well thought out and they run it as smooth as I would imagine possible. My car was ready as promised, washed, vacuumed, the job was well done. I will definitely use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear your recent service visit with Paul Miller Audi went off without a hitch. It's great you benefited from our loaner vehicle while we took care of your tires and we look forward to seeing you again next time!

Paul Miller Audi service is great.

Paul Miller Audi service is great. They took the time to explain what was wrong with my A5 and made all the repairs. They never let me down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the great review, Orlando! We are thrilled to hear that you had such a successful service experience working with the Paul Miller Audi team. Drive safely in your Audi A5, and we hope to see you back again down the road!

Great as usual

Always have a great experience at Paul Miller Audi and today was no exception; Lou in service is always the best. Needed to be somewhere and Lou made sure all services were done and completed on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so glad you enjoy your visits to Paul Miller Audi! Lou is a valued member of our team, and we are thrilled you have had fantastic service with him. Thanks for trusting us with your vehicle and for the five-star review!

Flawless service, great communication, and Aaron was very

Flawless service, great communication, and Aaron was very professional. Very convenient pickup and drop off with no wait time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It is gratifying to know that you were so well taken care of by Aaron and the team! Thank you for choosing Paul Miller Audi and for sharing your feedback. Drive safely!

Aaron King is extremely professional, informative and

Aaron King is extremely professional, informative and kind. He is the type of person you would expect to have working at a luxury dealership. It’s always a pleasure to bring our car in because of him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It is gratifying to hear that you were so well taken care of by Aaron and the team! Thank you for choosing Paul Miller Audi and for sharing a great review. See you next time!

Very responsive.

Very responsive. Clean, helpful, easy to make an appointment. Loaner when needed. Good overall service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the rave review! It means a lot to hear that you're satisfied with our service and we truly appreciate you trusting our Paul Miller Audi team with your vehicle.