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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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Navigator system

It was a timely review with excellent service. I have received the video and all my questions were answered. The technician was very good and seems to have a lot of experience and customer focus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Georgina, thank you for your review! We're glad our team delivered fantastic, informed, and fast service that answered all your questions. We hope to see you again at Paul Miller Audi!

Everyone was very courteous and attentive.

Everyone was very courteous and attentive. The wait time turned out to be less than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Dolores - Thank you for reviewing Paul Miller Audi! We are delighted to hear that you're a satisfied customer. Happy driving!

This was the best service appointment I have ever had!

This was the best service appointment I have ever had! I have driven Audi's for over 20 years but I have never been to Paul Miller before. The staff were extremely friendly, the appointment was on time, the loaner car was immaculate, and the car was ready when expected. Truly amazing service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review of your service experience with Paul Miller Audi! We always appreciate feedback from loyal customers. If you ever need anything else, don't hesitate to come on back. Until next time!

I appreciate coming to Audi for the efficient service all

I appreciate coming to Audi for the efficient service all around. My service provider is always polite and extremely helpful. Would love to continue being an Audi customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this excellent review and rating. We're delighted that you have enjoyed working with our team here at Paul Miller Audi. We look forward to seeing you next time!

Service rep

Aaron is always professional, helpful, friendly. He makes dealing with car maintenance or car issues pleasant. The service department did a beautiful job detailing my Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Aaron and the team are always happy to help you out, Aaron! Thank you so much for supporting Paul Miller Audi and we'll see you next time!

Service Excellence

Mr. King was exceptional and got my car serviced faster than normal because I had a meeting to get to. He was clear in his explanation of the work and exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Brian - Thank you for sharing your awesome experience! We are happy to have you as a Paul Miller Audi customer and we look forward to welcoming you back for your future service needs.

Great customer service

Spencer is one of the best technicians there he always makes things go smooth for me I can’t say enough good things about him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sandra, thank you for the great review! We are so glad to hear that Spencer delivered such a successful service experience. Drive safely, and we hope to see you back again at Paul Miller Audi!

Car purchasing experience is very smooth and no hassle.

Car purchasing experience is very smooth and no hassle. Sales rep has always kept me informed about status of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We thank you for this excellent review! We're delighted that you're pleased with the service we provided. We hope you enjoy your new car!

Aaron King did an outstanding job checking me in and

Aaron King did an outstanding job checking me in and updating me. The waiting area was comfortable and my service was done in a timely manner. Thank you Aaron and Javier for a job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're glad that Aaron was informative and wonderful to work with. We appreciate your feedback, see you again next time here at Paul Miller Audi!

Q7 purchase experience

My experience through the buying process was nothing less than stellar. My salesperson, John Regan, submitted my request for a Q7 quickly & efficiently. He was extremely knowledgable in explaining and demonstrating all the awesome features of this vehicle. My order was taking some time and John reached out to me with a similar Q7 that became available to the dealership -- he was prompt and secured the vehicle for me. I am extremely satisfied with the entire experience. Kudos to John Regan and Paul Miller Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dan, a five-star buying experience is what it's all about! We are thrilled that John made the purchase of your Audi Q7 quick and seamless. Thank you for your patience and for trusting the Paul Miller Audi team with your business. Enjoy every mile in your new luxury SUV. Congratulations!