Reviews
Paul Miller Audi review
Good service, great car. My sales person Chris Dubel kept me in the loop on the car arrival. When the car came, the process of trade-in and getting a new car was super smooth. Thank you from a happy customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind review! We're thrilled to hear Chris made your experience with us a smooth one and we hope to see you again next time here at Paul Miller Audi!
Very attentive to questions I had. Lou is very...
Very attentive to questions I had. Lou is very knowledgeable and knows when certain services are required.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We appreciate your support and look forward to seeing you again next time here at Paul Miller Audi!
Recall work
The job (for a recall) was completed in a shorter timeframe than promised. They also did a complete service check on the car as an added bonus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, we are so happy that our team at Paul Miller Audi could provide a 5 star experience!
Service
Great dealership I’ve been dealing with Paul Miller since 2017 and they have never disappointed. Perfect appointments and very detailed. The appointment process is simple and when I arrive they are ready and waiting
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Amin, thank you for sharing your experience working with our team for the past 5 years! We appreciate your business, and look forward to seeing you next time!
Great group of very friendly people who helped me get my...
Great group of very friendly people who helped me get my Audi oil change and took good care of my A4 clean up also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jackie, thank you for your review. We're so happy that our technicians provided you with an easy appointment! See you next time at Paul Miller Audi!
New Audi Purchase
I recently decided to trade in my 2015 Audi A6 for a new A6. I enjoyed my 2015 model and would have bought a new one earlier, except for COVID. At any rate, Paul Miller Audi in Parsippany, NJ is where I have been getting my 2015 serviced and I responded to an email from them asking if I was interested in a new model. New cars are in a rather short supply now, but the sales rep, Don Cherry, advised that a couple new A6 models would be available soon. I was very happy with the sales process and the help provided by Mr. Cherry to learn the basics of the Multi Media Interface system. I also appreciated his help in making sure all of my personal data was removed from the MMI on my trade-in. I would also point out that Paul Miller Audi has a top notch service operation that I have experienced for a number of years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy Don could help make this experience so enjoyable, Denville! Thank you for taking the chance to come to see Paul Miller Audi for your new purchase! We hope you enjoy your new ride!
Great service experience with my advisor Spencer Bryant....
Great service experience with my advisor Spencer Bryant. I highly recommend Paul Miller Audi and Spencer as a service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We appreciate your recommendation and look forward to your next visit with us here at Paul Miller Audi!
The inventory onsite allowed us to choose the perfect car...
The inventory onsite allowed us to choose the perfect car for us with no sales pressure to make our decision. A truly pleasent experience which we found unique in these times.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Cassidsa, thank you for your kind review! We're so happy to hear that our team provided you with a no-stress purchase! See you next time at Paul Miller Audi!
Excellent service from start to finish. Staff is always...
Excellent service from start to finish. Staff is always welcoming and pleasant. They always make sure to keep me updated on the status of my car if I'm waiting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a Paul Miller Audi customer! We appreciate your positive feedback about our team and look forward to your next visit!
Professional interaction with Don Cherry. I appreciate...
Professional interaction with Don Cherry. I appreciate his assistance and knowledge when I purchased my car. He went above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! We're thrilled to hear that Don provided you with such exceptional service and we'll be sure to share these kind comments with him. Thanks for your business and please don't hesitate to reach out if there's anything else we can do for you! - The Paul Miller Audi Team