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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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Service

Aaron was great, he communicated well and was polite and professional. It was an overall pleasant experience. I would recommend Aaron and the dealership to anyone interested.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, we are so happy to hear that Aaron and the team at Paul Miller Audi could provide a pleasant experience!

Great remote buying experience

Peter Wendell at Paul Miller was excellent at helping my buy my Audi A7 remotely and during the Pandemic. He got me a car when all other local dealers could not, and he shepherded both the car and me through the (elongated) delivery process. It was a challenging time to buy a car, and Peter made it easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so happy to hear that our team at Paul Miller Audi could take great care of you!

Great Service

I had my tire replaced at Paul Miller Audi. Very pleased with the work and professionalism of the staff. Aaron was the associate I worked with and he made sure my car was ready on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear Aaron was so helpful while replacing your tire, Amit! Thank you for taking the time to leave Paul Miller Audi your fabulous five-star review!

I had an urgent service need that Stuart Jacobowitz...

I had an urgent service need that Stuart Jacobowitz managed in the Service Department. He could not have done a better job at managing my anxiety and the work that was needed on my vehicle. Excellent customer service and customer focus. I was very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad we could deliver a 5-star experience! Stuart will be excited to hear your positive feedback. Thank you for choosing Paul Miller Audi!

I had a terrific service appointment. Everything I needed...

I had a terrific service appointment. Everything I needed fixed got repaired. It was quick and efficient. Everyone was very pleasant and accommodating. Highly recommend Paul Miller Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate your kind sentiment regarding our service department! Quick, efficient, pleasant, and accommodating are precisely what we strive to deliver to our customers at Paul Miller Audi. Thank you for your business!

I ordered a remote key fob with the Parts Dept. Brian in...

I ordered a remote key fob with the Parts Dept. Brian in parts called to say they had received it a day early. Spencer in Service was assigned to me. He was professional, courteous and a gentleman to deal with. He explained the time frame and the key fob was paired and the car was ready to roll within the time frame. Great job all the way around. Thank you, Charlie Tubbs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the five-star rating and kind words! It's great to hear that Brian and Spencer made the experience so fast and easy! We look forward to assisting you again, Charlie! - Paul Miller Audi

Top Notch

We had remarkable service from Stuart at Audi. Everything was thoroughly explained and handled. Top notch customer service. Thr car was ready early abd we were notified. A pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy to hear this, Sue! Thank you for taking the time to share your experience with Stuart & the Paul Miller Audi team. We hope we can be of service to you again in the future!

Professional, respectful, and reliable. Very satisfied....

Professional, respectful, and reliable. Very satisfied. Spencer was friendly, helpful, and responsive. The service work was impeccable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to share this wonderful feedback! It was a pleasure having you visit us here at Paul Miller Audi and we hope we can be of service to you again in the future!

Friendly accommodating and always happy to go the extra...

Friendly accommodating and always happy to go the extra step. Guys are really nice too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your service! We appreciate your review! See you next time!

service and brakes change

Steward J was very professional, the service was on time without delays. we have an oil change and brake issue solved. Also, the mobile connection was fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for trusting Paul Miller Audi with your vehicle's service needs, Agnes!