Reviews
took me right on time.seamless experience with loaner...
took me right on time. seamless experience with loaner and service. Luis did fine job of keeping me informed as to what was needed to be done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that Luis and the team at Paul Miller Audi can do such a great job for you!
Etron GT RS
Took longer than I expected but they did an outstanding job, as always. Spencer kept me informed and was extremely friendly and helpful. Waiting area was cleans me wifi worked great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for rating us five stars, Jim! It's wonderful to hear that Spencer and the Paul Miller Audi team gave you a five-star experience!
Great Experience
It was super easy to book an appointment online. The drive-in drop off area was convenient and the waiting area is very nice and has plenty of space with comfortable seats, good coffee, good WiFi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind review, Brian! It was a pleasure having you visit us here at Paul Miller Audi and we hope to see you again next time!
Promises kept
My service liaison. Spencer Bryant, was instrumental in getting the necessary repairs completed within the timeframe that I was confined to. He made himself available for updates whenever I reached out. The repairs appear to have been successfully completed as well. I also appreciate the laundry list of big and small repairs that need to done in order to keep my 11-1/2 yr old “friend” safely on the road!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ginger - thank you so much for taking the time to share this wonderful feedback! It's great to hear that Spencer took such excellent care of you throughout this experience and we'll be sure to share your kind comments with him. Thanks for trusting Paul Miller Audi with your vehicle. We hope we can be of service to you again in the future!
My experience was great. Aaron was excellent as he was...
My experience was great. Aaron was excellent as he was very nice and professional and was honest and accurate about the wait time as well as any important details about the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review Paul Miller Audi! We're glad to hear you had a great experience with Aaron and we hope we have the opportunity to serve you again in the future!
Everyone was friendly and professional. It was a great...
Everyone was friendly and professional. It was a great experience and we are happy with the Q5.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review! It means a lot to hear that you're happy and we hope we can be of service to you again in the future! - The Paul Miller Audi Team
Successful Service Visit
Recently moved and found Paul Miller Audi as it was closer to my new property. My first appointment with them went very well - any changes were clearly communicated and costs provided upfront. My service advisor, Aaron, was great in helping to get me onboarded and ensure all of my questions were answered!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dan, welcome to the Paul Miller Audi family! We're happy that Aaron took such good care of you during your first appointment, and look forward to serving you in the future!
My third Audi. First 2 purchased at Paul Miller. Very...
My third Audi. First 2 purchased at Paul Miller. Very pleased with the service. Purchased my 3rd from a different dealer because of timing and model availability. Just had my 10k mile service, with Paul Miller.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a Paul Miller Audi customer! We're truly grateful for your support and look forward to seeing you at your next visit!
Quality dealership service was excellent and service rep...
Quality dealership service was excellent and service rep was very friendly and helpful to me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the awesome feedback! We appreciate you coming to visit us here at Paul Miller Audi and look forward to seeing you again next time!
Great service
I particularly like that my contact quickly sent the diagnostics, informed me throughout the day about the options, was courteous and offered services I might want without pressuring me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this fantastic feedback, Dominique! We appreciate you trusting the Paul Miller Audi team with your vehicle's service needs and hope to see you again next time!