Reviews
Audi Q5 - Paul Miller, Angelo
I walked into the Paul Miller Parsippany Showroom along with my wife for a casual visit to check on what was available and ended up buying an Audi Q5 2022. Angelo, the sales rep was extremely courteous and professional in all the dealings and helped me with the purchase throughout. He even came along to drop off the vehicle to my place. The overall experience was amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your 2022 Audi Q5! Angelo enjoyed working with you, and is happy to see your positive feedback!
Best Vehicle Salesman at Paul Miller Audi
Pater Wendell is best car salesman at Paul Miller Audi. He is very charismatic, professional and smart. I would recommend him to anyone who is on the market to buy a vehicle. Before purchasing a vehicle pay him a visit, he will put you in the vehicle you desire.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for trusting Peter at Paul Miller Audi! We're thrilled to receive your recommendation! See you next time!
He was excellent. Very helpful and polite. He had...
He was excellent. Very helpful and polite. He had strong desire to help and a great attitude.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We look forward to working with you again! -Paul Miller Audi
20,000 Service
The individuals was great. Everyone was friendly and helpful. The service on my car was completely in a timely manner. Car looks great after courtesy wash. This was an easy transaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful feedback about your recent visit with our team here at Paul Miller Audi! We appreciate your kind words and hope we can be of service to you again in the future!
Needed an oil change and tire rotation. Was able to...
Needed an oil change and tire rotation. Was able to scheduled a same day appointment, no problem. Very friendly staff; up front pricing, though I was looking for a discount. Waiting area was very clean, made the time go by quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review your recent visit with our team here at Paul Miller Audi! We appreciate your support and hope to see you again next time!
2nd oil change at Paul MIller. Once again, worked out...
2nd oil change at Paul MIller. Once again, worked out nicely. Loaner car was great and service was completed as scheduled.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear it! Thank you for being a Paul Miller Audi customer!
It is the worse service they was rude and disrespectful...
It is the worse service they was rude and disrespectful because we were black. They treated us different than there other customers and we paid cash money for our 2018 Audi they know they sold us a m Audi that needed work done to it and when we took it back 7 weeks later they refuse to do the work and replace the park I guess that’s what we get for being black in America
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about these issues and assure you we will present this to our team. We would like to earn back your confidence in us if possible. Please contact me at your earliest convenience to discuss these concerns. Thank you, Thom Rockey - General Manager - 9735757750
I call and left you a message please when you have time can you call me back it would be gratefully appreciate it I know you on vacation enjoy talk to you soon
Good service. Service consultant was knowledgeable and...
Good service. Service consultant was knowledgeable and helpful. One of the young men noticed my key battery was low and went out of his way to replace it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear the Paul Miller Audi team helped take care of you during your visit! Thank you for leaving us your five-star review!
20k miles maintenance for my Q5
The maintenance process was such a bliss due to my personal experience of the following factors: 1. The system send me reminders of maintenance overdue 2. The manager send to pickup my car and provided a loaner car 3. The car returned with a perfect condition (I.e., clean and with a summary check up report) 4. The working crew interactions was pleasant and respectful 5. The working crew go above and beyond on the maintenance jobs (for example, fixed a rock chip on the windshield, removed white rub on the front driver fender 6. The manager (Mr. Paul Cheng) followed through to ensure the quality of the overall services I am really happy about my Q5 purchase decision (switching from a Mercedez) and the overall services experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This review makes our day! Thank you so much for taking the time to leave Paul Miller Audi your positive feedback, Tsau! We will see you at your next service appointment!
Review of car purchase
Always a wonderful experience very professional and courteous.Peter Wendell is the best crosses every T and dots every I Wonderful and Micheal in finance is very good as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
This is so awesome to hear, Thomas! Thank you for leaving the Paul Miller Audi team your great five-star rating and review! We hope you enjoy your new ride!