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Paul Miller Inc DBA Paul Miller Audi

(2,674 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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What a stellar experience with Vanessa Robinson, from my...

What a stellar experience with Vanessa Robinson, from my one and only phone call about service, I received outstanding customer service. Aaron and Cole were great, both very helpful, attentive and gave excellent customer service. I always take my car to Audi of Norwell MA, and will be looking to buy new, most likely this year. I will be back, thank you for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful review! We're glad to hear our team provided excellent service during your visit and we look forward to working with you again in the future. Take care! - The Paul Miller Audi Team

Very impressed with their service

I had some issues with my new Audi Q5. I was disappointed with the vehicle and assumed the dealership would just brush it aside and tell me nothing was wrong. My assumption was very wrong! The service team took the time to understand what my issues were, communicated well during the duration that my car was left for service while I was away on vacation, and even sent me a video of my car functioning properly before I was able to return to pick it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience, Christie! We're so glad we were able to get your Q5 back in working order and we hope we can be of service to you again in the future. Take care! - The Paul Miller Audi Team

Audi R8 Annual Service

Aaron King-Service Consultant did a fine job keeping me posted on my Service Progress & Brian Tyrone did awesome job in getting back out cruising ! Always a great experiences between Service & Sales since we all are motorheads enthusiast on a fine product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Eddie, We're so glad Aaron, Brian, and the Paul Miller Audi team could get you back onto the road quickly! Thank you for your five-star rating and for choosing our service team to provide care to your vehicle!

LEASED AUDI Q5

I was very happy with the service and appreciated Albert Chuas help from the very beginning to the final purchase of our vehicle It was a very pleasant experience for my wife and me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mark, we can't thank you enough for giving Albert and our team 5-stars! We appreciate your business and look forward to seeing you next time! -Paul Miller Audi

Over the years I have purchased several vehicles from...

Over the years I have purchased several vehicles from Paul Miller Audi. I have always had excellent service. Last week I purchased a used Audi. My salesman Binny Chopra was extremely helpful and pleasant. I also enjoyed working with Roger on the credit end. Both very professional. I most certainly recommend Paul Miller Audi and these two professionals that work there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome five-star rating! We're so glad to hear Binny and Roger have helped you enjoy the experience of bringing home your Audi! We know you'll love driving it, and we appreciate you choosing Paul Miller Audi!

Thank you

Easy and quick plus everything was done well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David, we are so happy to hear that you had such a great time at Paul Miller Audi! Thank you!

Make this review simple. Yes and no

Car was cleaner then when I came in. Lou got me in and out on time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lou will be so happy to know you were impressed with your vehicle, Bill! Thank you for leaving Paul Miller Audi your five-star review!

Prepaid for the service which was awesome and it was...

Prepaid for the service which was awesome and it was completely complimentary. Stuart suggested I prepay during the last service and I’m so glad he did. Awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great five-star rating and review! We appreciate you taking the time to leave us your feedback and we hope you come back to see the Paul Miller Audi team again soon!

The service coordinator was very helpful. He checked the...

The service coordinator was very helpful. He checked the records on my car and made sure the appropriate services and inspections were completed and that my service was covered by the service warranty that was purchased for my car. I opted to wait for the service at the dealership. He came over several time to update me on the progress and waited until my car was ready before going to lunch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and five-star rating! We're glad to hear the service team at Paul Miller Audi earned your business and helped you take care of important maintenance items quickly! We look forward to seeing you again!

Lou was very helpful and pleasant to work with. Pleasure...

Lou was very helpful and pleasant to work with. Pleasure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear it! Thank you for the five-star review and feedback for Lou and the Paul Miller Audi team!