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Paul Miller Inc DBA Paul Miller Audi

(2,674 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Service visit

I have enjoyed this Audi 4 for a year. This was my first service appointment and it was a pleasure. Thank you for a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Paul Miller Audi, we appreciate your positive feedback!

We were very, very pleased with the professionalism of...

We were very, very pleased with the professionalism of the employees at Paul Miller Audi, especially Jay Anfuso who was fantastic, helpful, and so knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your support of Jay and the Paul Miller Audi team! We're thrilled to have you as a customer and look forward to your next visit!

The experience was very positive. Everyone was courteous...

The experience was very positive. Everyone was courteous and helpful. Car was ready when promised and was washed and vacuumed. All personnel knew what they were doing and acted professionally. The only thing that made me a bit uneasy was that I got no acknowledgement (receipt?) that I returned the loaner car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Paul Miller Audi, we appreciate your feedback!

It was a good experience dealing with this dealership for...

It was a good experience dealing with this dealership for the first time. I went for a software upgrade due to a recall. They had a loaner available per my request and the service was done within few hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Paul Miller Audi, we appreciate your positive feedback!

Always on time with service advisor stating details of...

Always on time with service advisor stating details of what will be done and approximate length of time for expected service.Free wash included.After service explained what was done and clean car delivered!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's always our pleasure to take care of you! Thanks for being a Paul Miller Audi customer. See you next time!

Great experience so far...

Joe Matos was very helpful throughout the process, and he remained engaged with me as I did my research. Friendly and genuinely concerned with my satisfaction as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your positive experience with Joe at Paul Miller Audi! Please don't hesitate to reach out to us if there's anything more we can do!

I was able to schedule a service appt quickly and...

I was able to schedule a service appt quickly and received updates as the work was done. The drop off and pick up was seamless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Eileen, we are so happy to hear that you had a great time at Paul Miller Audi! Thank you for your review!

Car repair

Re[air done quickly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the 5 stars, Pete! - Paul Miller Audi Team

New Car Purchase

John Regan and Chris Dubel were outstanding!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Mark! We're glad to hear it! – Paul Miller Audi

There was a miscommunication at the time I scheduled my...

There was a miscommunication at the time I scheduled my appointment. Sarah handled it beautifully and had me out of there in record time. Thanks,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Deb, we are so happy that Sarah could take care of everything for you! Thank you for choosing Paul Miller Audi!