Reviews
I worked with Stuart and he was very engaging and...
I worked with Stuart and he was very engaging and responsive to all questions. Great service overall!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We're glad to hear you had a great experience with Stuart and we hope to see you again next time here at Paul Miller Audi!
Everything about this service (from scheduling, arrival,...
Everything about this service (from scheduling, arrival, loaner pickup, and completion) was easy, painless and professional. Picking up my vehicle after completion was also very easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's so great to hear the Paul Miller Audi team helped provide you with a great experience! Thank you so much for your wonderful review and five-star rating!
Review for this dealership
Handled themselves much better than a previous Audi dealer I've been working with. Fixed the car properly and in a timely manner. Professional communication as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy the Paul Miller Audi team helped resolve some of your issues, Mike! Thank you for giving us your five-star review! We look forward to assisting you again in the future!
I am always satisfied with my car Service with Paul...
I am always satisfied with my car Service with Paul Miller Audi ! Especially the service person Lou Berardino he make me feel I can rely on your service and taking care what I need and worry free
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear this! Thank you for the positive feedback, as well as your kind comments about Lou. We appreciate your support and look forward to your next visit with us here at Paul Miller Audi!
Yes
Very good service level for an unplanned issue (flat tire...
Very good service level for an unplanned issue (flat tire on the highways). Stuart and the team took my visit as an emergency and managed to order the needed spare parts in less than 36 hours, replacement done less than 48 hours after my incident. Insurance worked perfectly and cover 100% of the repair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're so glad Stuart and the team were able to help you out and get your vehicle back on the road. Please don't hesitate to reach out if we can be of service to you again in the future! - The Paul Miller Audi Team
Excellent Customer Service
Peter Wendell was absolutely outstanding. He made the car buying experience a luxury in itself. I have purchased several cars across several brands throughout the years, and this was by far the best experience. Peter was kind and extremely patient with me. I came in having a top dollar amount, and he worked with me over time to make the perfect match to what I wanted and fit in my budget. He is knowledgeable about every aspect and knows all the characteristics of each vehicle. He is a pleasure to work with and I have already recommended him to others and will continue to do so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lauren, we are thrilled to hear about your time working with Peter! We are so proud that he could do such great work for you. We're truly lucky to have him on the team at Paul Miller Audi!
Excellent Service
Went in for my first oil change. Everything was professional, courteous and on time. Excellent staff and service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Paul Miller Audi, we appreciate your positive feedback!
Sales and Service are excellent. Part was replaced...
Sales and Service are excellent. Part was replaced allowing me to start my Audi with no problem and vehicle starts quickly.. Am very happy that I have my Audi running just great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy our team could help you have five-star experiences here at Paul Miller Audi! Thank you for the awesome review! We'll see you at your next appointment!
Joseph Matos, the Audi Brand Specialist, provided...
Joseph Matos, the Audi Brand Specialist, provided excellent service. He was knowledgeable, professional, polite and respectful. I felt like I was treated well and provided the service above what I expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your outstanding experience with Joseph! We're lucky to have him on the Paul Miller Audi team and will share your kind comments with him!
Oil change and software update
I waited for my car to have its oil change and have a software update. I was told an hour and that is how long it took. I waited in the customer waiting area where refreshments were available to me. This process was smooth and I do recommend getting your Audi serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing your experience with us at Paul Miller Audi, Laura! We look forward to your continued business!