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Paul Miller Inc DBA Paul Miller Audi

(2,674 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Q5 purchase

Binny was very helpful and respectful throughout the entire car buying process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great feedback! It was our pleasure to assist you through the car buying process and we'll see you on the road!

This was a return visit after a 3 yr lease of a Audi Q3....

This was a return visit after a 3 yr lease of a Audi Q3. Loved the car and John Van OST was a wonderful person to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear this! Thank you for leaving John and the Paul Miller Audi team your five-star review!

Purchasing a car

Thrilled to be getting our 3rd Q7 - working with Peter Wendell and Thomas Sweller made car buying a breeze - thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our pleasure to serve you, Jennifer! Thanks for the great review and enjoy your new Q7! - The Paul Miller Audi Team

My appointment started on time and my vehicle was...

My appointment started on time and my vehicle was serviced promptly. The waiting area was comfortable and spacious. The service video you receive after is extremely helpful for understanding what the other issues on the report are. Customer service was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It means so much to hear our team provided five-star care to you! Thank you for being a Paul Miller Audi customer!

Great service...easy in and out...very satisfied!

As usual, I had a great experience. Very professional service. The repairs were right on, but due to the nature of my problem I'm not sure it is 100% fixed. This is not an issue with the service technician.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for being a Paul Miller Audi customer! Please don't hesitate to reach out if we can be of further assistance!

Audi A4- Long Time Paul Miller Customer

I was very satisfied with this service. I had an alignment and oil change completed. Everything went as planned and discussed. Their service advisor and department are

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, we're pleased to hear that everything went well, and we provided excellent service! Thank you from the bottom of our hearts! -Paul Miller Audi

Peter Wendell Paul Miller Audi has sold me 11 cars

Peter Wendell This is my eleventh car that Peter has sold me twelfth from paul miller audi Peter's friendship and stewardship mean a lot to me I feel like Peter is one of my trusted friends..and I have used you as an exemplar of integrity while teaching my residents to become excellent radiologists AND EXCEPTIONAL HUMAN BEINGS I feel completely comfortable with Peter's advice and selection of Audis for me..the type of lease terms that fit my current situation If I ever have any question or concern..even a tiny service issue, I can always count on Peter to help me out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Arnold, we are so happy to hear that Peter and you have had such a wonderful friendship over the years! We are truly touched, and it helps remind us of why it is we do what we do. Paul Miller Audi can't be any prouder of Peter!

Service for Q3

Service experience was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so happy to hear that, Brooke! -Paul Miller Audi

Very fast and efficient. I came in on a Monday and...

Very fast and efficient. I came in on a Monday and walked out with my new Audi on Tuesday. Everyone at Paul Miller is great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congrats on your new Audi, Valerie! We're thrilled to hear our team at Paul Miller Audi could make the whole process fast and efficient!

Greeted by a smiling attendant, offered a bottle of cold...

Greeted by a smiling attendant, offered a bottle of cold water, escorted to the service manager (Louis) who was thoroughly familiar with my service needs. My loaner was ready and processed quickly, and everything was completed same-day. Real concierge service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!