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Paul Miller Inc DBA Paul Miller Audi

(2,674 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Your dealership was totally professional and a pleasure...

Your dealership was totally professional and a pleasure to work with--I was very impressed. Your use of videos and texting were an excellent addition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this incredible feedback! It means so much that you were impressed with our services. We hope to see you again at Paul Miller Audi!

Great service. In and out. Salesman was very...

Great service. In and out. Salesman was very knowledgeable and looking out for the best deal for us. Very nice guy who gave us the best deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Paul Miller Audi, we appreciate your positive feedback!

My appointment was for 8 a.m. I arrived a 7:45 a.m., I...

My appointment was for 8 a.m. I arrived a 7:45 a.m., I was greeted immediately. My Service Consultant, Spencer was great and did not pressure us with add ons. I especially liked the follow up via text.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review! We're glad Spencer made you feel comfortable and at ease! See you next time!

The ultimate Audi professional

Peter Wendell is the ultimate professional and in essence is Audi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback, Doug - Peter will be so happy to hear it! We're grateful for your business and hope to see you again next time here at Paul Miller Audi!

Superb team

The team (Robert, Michael and Cindy) were all super duper caring and responsive in explaining the process and answering questions. Really well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the great feedback about our team! Thanks for your business, from all of us here at Paul Miller Audi and we'll see you next time!

Employs Covid 19 safety. It was pleasure to work with...

Employs Covid 19 safety. It was pleasure to work with Stuart. I dropedoff the car and out in 10 minutes. After service pickup was very quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Paul Miller Audi, we appreciate your positive feedback!

Peter Wendell Does it Again!

This is the third consecutive Audi I have leased with Paul Miller. Associate Peter Wendell has been my salesperson each time so I have had several leasing opportunities with him. This most recent transaction was the best. I gave Peter info on the vehicle I wanted (he is already familiar with my preferences) and he put a package together with a financing plane much to my needs and liking. I have an Audi dealership 10 miles from my home but because of Peter's knowledge,competence and the Paul Miller dealership I chose to travel 40 miles to secure my third vehicle. Peter is always available to discuss my lease and vehicle during the duration of the lease, so he is not a guy that talks to you just when it is time to obtain another vehicle. As long as Peter is with Paul Miller, I will be going back to secure new vehicles when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for the wonderful feedback, Nick! We're thrilled that Peter continues to earn your loyal business and we appreciate you making the 40-mile drive to come visit us here at Paul Miller Audi. Enjoy your new vehicle and we'll see you next time!

Peter

Our sales person is the reason I have used this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your business, Raymond! Thanks for being a Paul Miller Audi customer!

Service

Luis always goes on and above to ensure my concerns are addressed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the positive feedback, Sabrina! We're so glad to hear that Luis always takes great care of you and we'll be sure to share your kind review with him. Thanks for being a Paul Miller Audi customer - we look forward to your next visit!

Had to wait outside at least 10 minutes to drive inside...

Had to wait outside at least 10 minutes to drive inside of the garage. Finished service faster than promised time. Friendly staff members. Overall excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and feedback. Your business is greatly appreciated and we hope to be of service to you again in the future!