Reviews
repair/maintenance
like usual nice job easy to setup appt and they keep place clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience, and we look forward to serving you again in the future.
Wonderful Experience!
Our experience with the dealership was excellent! After a long, stressful day of car shopping it was so nice to walk onto the lot and be treated like a human being rather than a check book. We told our salesman, Cristian exactly what we were looking for and he advised there were two on the lot that matched our requirements - one was potentially in the process of being purchased but the other was still available. We looked at it, liked it, and went back inside to get to work on the negotiation process. The process was smooth and we loved that the dealership was willing to work with our budget and get the price down to a number that we were comfortable with - not a whole lot of back and forth which was incredible! While we went to work with the finance department, Cristian went outside with my father and kids, to help transfer our belongings over from the old car (we traded it in) to the new car. He was so pleasant and made us feel so comfortable to be there and made sure we were happy with our purchase! Even in the finance department, Keith was awesome as well! He was quick and efficient, and answer our random questions. We will definitely be back for our next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review!
Mr. Conrad
Great job of quality service by Marty as always. Has always resonance to my needs in a personable way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review!
They suck
Dont ever get a loan here. They will screw u over. And double check your contract they like switching them or adding things u don't want They they make more money. I bought car for 12000 I paid 10000 and they think I still owe them after 3 years . They put contract for 13000 xxx. Is that. Wanting me to pay double for car and warrantys I can get cheaper on the side...
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Super Easy Process, Professional and Helpful
Excellent Experience purchase CPO out of state. Kevin (in GMC Sales) was extremely helpful and accomodating. He answered all of my questions and even after I signed all docs and then inquired about part of an accessory that may be missing from the vehicle, he put the item on a due bill and notified me that they would be taking care of it. The entire process was done via text message, phone calls, e-mails and Docusign. I handled my own financing and vehicle shipping, but did purchase an extended warranty by Berkshire Hathaway through the F&I department. Everyone I spoke to from sales to reception to F&I were super helpful and professional. Thanks for an amazing experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive review!
BUYERS BEWARE!
BUYERS BEWARE!! My daughter had a good experience with her sales person, Tre - test drive, Car Fax was presented to her and they held the car for 24 hours. Then when we sat down to sign the paperwork the customer service quickly went downhill. Tre's integrity totally disappeared. He had written into the contract an extended warranty and included gap insurance, without discussing this with my daughter as an OPTION. When I confronted him about this, he said that the finance department required it and it was mandatory, or else she would have to put an extra $2000.00 more towards the down payment or I would have to co-sign. Yet she was already approved for the loan through their finance department. I then asked Tre how much the extended warranty package was and he refused to answer my question, and just told us what her monthly payment would be. I asked to speak to his sales manager, who just provided printouts of two extended warranty options, still no total price was given to us. I told him that was total garbage, then they finally called in Brandon who is the finance manager. I explained that all we were interested in, was Gap insurance but definitely we did NOT want any extended warranty packages, as we felt confident in the vehicle that was being purchased, and we did not want to pay interest on an extended warranty that was going to be rolled into my daughter's loan. We had NO interest in an extended warranty period! Brandon took us to another building and had us wait in the waiting room while he prepared a new purchase contract. When we went into Brandon's office and reviewed the contract, the only extra cost was the Gap insurance which we had agreed to. The extended warranty had been deleted and I found out that the cost for an extended warranty package would have been an extra $2550.00 dollars!!! Brandon went through the contract & explained in detail what she was signing for on each page. She received a decent interest rate and her monthly payment is $50.00 less/month without the extended warranty. She loves her "new" vehicle and is grateful that I fought long & hard for her best interest at hand. I definitely would NOT refer anyone to Tre, as he did NOT exhibit any integrity or honesty and was down right lying to us, in regards to the finance department requiring that my daughter accept the extended warranty package or put more money down or have me co-sign. BUYERS BEWARE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please contact Jason Masek at 402-318-5145 and we will do our best to make this better.
I highly doubt Jason is interested in resolving any issues. My husband and I are in the market for a new truck. We much prefer the excellent customer service, we get at Sid Dillon in Fremont, NE. The sales people are honest and are low key. No lies or high pressure, and they listen to our wants and needs. Very professional, honest people at Sid Dillon.
Buyer beware
Drove 300 miles to find that their exceptionally clean vehicle reeked of smoke and was a rusty mess underneath. Their new vehicle division was very classy, but avoid the used vehicle lot like the plague.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. At your earliest convenience please reach out to Steve Kurtz at 402-858-9240.
Speedy Professionals
I inquired about a vehicle on cars.com, while in the end I didn't purchase it I would like to say that Josh Myers and Cameron were speedy and professional in their responses, and the videos sent in the emails were helpful.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the positive review!
Service
Amazing as always, Husker Auto is the place to go.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review!
Seriously crooked salesmen, focused only on their own
Seriously crooked salesmen, focused only on their own commission checks with no regard for the safety of the cars they sell. Just weeks after purchase, the vehicle needs thousands of dollars of work done on it and cannot be driven safely until the work is completed. Management at Husker Auto is rude, condescending, and defensive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car