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Benzel-Busch Motor Car

(5,774 reviews)
Visit Benzel-Busch Motor Car
Sales hours: 9:30am to 5:30pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:30am–5:30pm 8:00am–5:30pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 715-9305 (888) 715-9305
Used (888) 717-2588 (888) 717-2588
Service (866) 333-7479 (866) 333-7479

Reviews

(5,774 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benzel-Busch Motor Car from DealerRater.

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Excellent quick respectful customer service!

Excellent quick respectful customer service! Ive been to multiple dealerships and no one had made me feel more respected than Benzel-Busch Engelwood. I purchased my vehicle with Giovanni and he was amazing. Very quick with responding and wouldn't give up until he found the right car that reached my expectations.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're so happy to hear that Giovanni provided you with exceptional service and went the extra mile to find the right car for you. We truly strive to make every customer feel respected and valued, and it's great to know that we succeeded in doing so for you. We appreciate your kind words and look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

Mr Barbaro is fantastic,super professional yet caring and

Mr Barbaro is fantastic,super professional yet caring and concerned about all aspects of understanding a new vehicle. Mr Hernandez did a great job in explaining all financial pieces of the lease as well as creating a positive atmosphere for vehicle delivery.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that Mr. Barbaro provided you with professional yet caring service and took the time to ensure you understood every aspect of your new vehicle. We're also glad that Mr. Hernandez was able to explain the financial details clearly and create a positive atmosphere for your vehicle delivery. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

It was such a pleasure working with Joe and Jieun.

It was such a pleasure working with Joe and Jieun. I highly recommend both of them. Joe and Jieun made the process of buying a new car easy and stress-free. They patiently answered all of my questions and made me feel like I was the only customer at the dealership which I most definitely was not.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that Joe and Jieun made your car-buying experience easy and stress-free. Their patience and dedication to providing personalized service are qualities we truly value, and we're thrilled it made such a positive impact on your visit. We appreciate your high recommendation and look forward to serving you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

Amazing dealership, they answered all my questions about

Amazing dealership, they answered all my questions about a new car and were extremely friendly. Highly recommend

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're so glad to hear that our team was able to answer all your questions and provide a friendly experience. Your recommendation means a lot to us, and we truly appreciate your feedback. We look forward to assisting you again in the future!

She was very kind , friendly and helpful in getting

She was very kind , friendly and helpful in getting everything done quickly. Thank you so much

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're so glad to hear that she was able to assist you in a friendly and efficient manner. We truly appreciate your feedback and are happy to have been able to help. If you need anything else, don't hesitate to reach out! Warm Regards, Michael Hill mhill@benzelbusch.com

Pleasant , clean , courteous.

Pleasant , clean , courteous. Jim Scott made the process painless and efficient. Awesome salesman . I recommend him to my friend who made a purchase

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that Jim Scott made your experience painless and efficient. It's wonderful to know that you had such a positive experience and even recommended him to your friend. We truly appreciate your feedback and look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

Jieun is amazing!

Jieun is amazing! I just got my first Mercedes and she helped me. I’m more than happy that she worked with me. And I’m definitely will be back!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're so happy to hear that Jieun made your first Mercedes experience memorable. We’ll be sure to pass along your kind words to her. We look forward to welcoming you back and assisting you again in the future! Enjoy your new car! Warm Regards, Michael Hill mhill@benzelbusch.com

They made my experience second to none.

They made my experience second to none. My wife and I felt so special when there. Delivery was seamless!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your amazing review! We're thrilled to hear that you and your wife had such a special experience with us. It's great to know the delivery process was seamless as well. We truly appreciate your feedback and look forward to serving you both again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

Such a Nice car buying experience with Benzel Busch Motor

Such a Nice car buying experience with Benzel Busch Motor Car, Especially Thank You to James Scott, Very Knowledgeable and cooperative Account representative.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're so glad to hear that you had a great car buying experience with us. James Scott will be thrilled to know that his knowledge and cooperation made a positive impact on your experience. We look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

The best experience, wouldn't buy a Mercedes from any

The best experience, wouldn't buy a Mercedes from any other dealership. Jay Lee rocks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review! We're thrilled to hear that you had the best experience with us. Jay Lee will be so happy to know that he made such a positive impact. We truly appreciate your trust and loyalty. Enjoy your new Mercedes! Warm Regards, Michael Hill mhill@benzelbusch.com