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Benzel-Busch Motor Car

(5,774 reviews)
Visit Benzel-Busch Motor Car
Sales hours: 9:30am to 5:30pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:30am–5:30pm 8:00am–5:30pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 715-9305 (888) 715-9305
Used (888) 717-2588 (888) 717-2588
Service (866) 333-7479 (866) 333-7479

Reviews

(5,774 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benzel-Busch Motor Car from DealerRater.

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Was willing to work with me to get the best price for the

Was willing to work with me to get the best price for the vehicle that I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so glad we could work with you to get the best price for the vehicle you wanted. It's always our goal to ensure our customers find the perfect car at a great value. If you need anything else or have any questions, don’t hesitate to reach out. Enjoy your new vehicle! Warm regards, Michael Hill mhill@benzelbusch.com

We have been with Doug for over 12 years and he is alway

We have been with Doug for over 12 years and he is alway pleasant professional and efficient

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued trust and loyalty over the past 12 years! We're delighted to hear that Doug has consistently provided you with pleasant, professional, and efficient service. He truly values his long-term relationships with customers like you, and we’re proud to have him on our team. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to many more years of working together! Warm regards, Michael Hill mhill@benzelbusch.com

Our family just moved to New Jersey this summer, and Ms.

Our family just moved to New Jersey this summer, and Ms. Jieun helped me solve all the problems and lease my first Mercedes successfully! She is so efficient, kind and beautiful. It was a wonderful experience and made our life in NJ a perfect start. I would totally recommend her to my friends. A big thank you to Ms. Jieun!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for sharing your wonderful experience! We’re thrilled to hear that Jieun was able to make your transition to New Jersey and your first Mercedes lease such a positive and smooth process. She truly is efficient, kind, and dedicated to her customers, and we're so happy she made your experience special. We’re honored to have been a part of your perfect start in NJ! If there’s anything else we can do, don’t hesitate to reach out. We look forward to assisting your friends as well! Warm regards, Michael Hill mhill@benzelbusch.com

My salesman Jay and my sales mgr worked with me to get me

My salesman Jay and my sales mgr worked with me to get me the car I wanted for the best price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive experience! We're delighted that Jay and our sales manager were able to work with you to get the car you wanted at the best price. Providing excellent service and ensuring customer satisfaction is our top priority. If you have any questions or need further assistance, feel free to reach out. Enjoy your new car! Warm regards, Michael Hill mhill@benzelbusch.com

Benzel Busch has a big selection and options.

Benzel Busch has a big selection and options. This is crucial for me cause I can pick what I want and what deal I want. And Jieun certainly makes that possible for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us! We're thrilled to hear that our selection and options played a crucial role in helping you find the perfect vehicle and deal. Jieun is truly exceptional, and we're glad she could make the process smooth and enjoyable for you. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new Mercedes-Benz! Warm regards, Michael Hill mhill@benzelbusch.com

Wonderful dealership been dealing with them for years.

Wonderful dealership been dealing with them for years. Orlando and Joe are great, they always do there best to accommodate my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for being a loyal customer over the years! We're thrilled to hear that you've had such positive experiences with us. Orlando and Joe are indeed fantastic, and we're glad they've consistently met your needs. We look forward to continuing to provide you with excellent service in the future. If there's anything you ever need, don't hesitate to reach out. Thanks again for your continued trust and support! Warm regards, Michael Hill mhill@benzelbusch.com

Excellent hospitality, product knowledge and

Excellent hospitality, product knowledge and accommodations. Would definitely recommend this dealer for anyone looking at Mercedes.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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1 person out of 1 found this review helpful.
Dealer response

Thank you for your excellent review! We’re delighted to hear that you experienced exceptional hospitality, product knowledge, and accommodations with us. Your recommendation means a lot, and we’re glad we could meet your expectations. If you or anyone you know is considering a Mercedes, we’d be happy to assist. Thanks again for your support! Warm regards, Michael Hill mhill@benzelbusch.com

Most welcoming group of sales managers I've experienced

Most welcoming group of sales managers I've experienced in more than 35 plus years.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re honored to hear that you found our sales managers to be the most welcoming group you’ve experienced in over 35 years. Your feedback means a lot to us, and we’re glad we could make a positive impression. If you need any further assistance, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

Juene was great.

Juene was great. Very knowledgeable, personably and kind which made this transaction seamless. Juene delivered impeccable service.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that Jieun provided you with knowledgeable, personable, and kind service. It’s great to know that her efforts made your transaction seamless and that you were satisfied with the service. We appreciate your feedback and look forward to assisting you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

The service was amazing Jieun chun was excellent and i

The service was amazing Jieun chun was excellent and i was very satisfied. She treated me like a very important person and I was very happy. She handled the whole process very professionally. I will buy my second car in the near future. Thank you for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re delighted to hear that you had an amazing experience with Jieun Chun. It’s wonderful to know that she made you feel valued and handled the process professionally. We’re excited to assist you with your next car purchase and appreciate your kind words. If you need anything else in the meantime, don’t hesitate to reach out. Thank you for choosing us! Warm regards, Michael Hill mhill@benzelbusch.com