Benzel-Busch Motor Car

We traveled approximately 100 miles to purchase a GLE Coupe from Kathy Zagula because she is exceptional! She was exceptionally prepared and the process was very smooth! We would definitely come back again!!

Efficient, great, and thorough servicing of my vehicle. The staff was very courteous and helpful in explaining work performed along with expected servicing that will be required.

Terrible service. The car failed just in three months after $3,000 service. They are not accountable for their own service, and won’t give you the courtesy of diagnosing the failure. I spoke with Chris Iseman, who was extremely rude, would not hear had to say, kept disrespectfully interrupting me with “ hold on!!”, and hung up on me when I asked him not to interrupt me. Horrible. Will look for other places to service my Mercedes or buy a new one.

After only 3 months and $3000 spent in yearly service, the car fails on three major basic points. I call Benzel Busch , I have been a regular customer since I bought the car, and the service man , Chris Iseman, behaves rudely, refuses to listen, interrupts constantly , tells me he doesn’t care if I never bring my car back and hangs up on me. Unbelievable and outrageous. No customer respect or service. The worst mercenary attitude, and no responsibility for their own costly repairs. Avoid the place! There are other solutions.

Car was brought in for two recalls, from drop off to pick up everything was smooth and very professional. No matter whom we came in contact with they were polite, courteous and very quick. My car was returned to me when promised.

I was not expecting to walk out with a new card. James spent half the day with me helping me out with several different scenarios. He also took the time to take me out for a test drive in a car he was sure I was not going to purchase. After the test drive, I fell in love with the AMG SLC 43 and told him I wanted to take it home. He made it happen!!!!!!

Louis Gallo is the best sales person Ive ever met. This is my third lease and couldnt be happier. If youre looking to buy look for Louis. He takes his time explaining and giving you different options until youre well satisfied. I would recommend this place with my eyes closed. This is how help he is. Just wanted to thank you for having such an amazing staff. I LOVE MY NEW CAR. Louis Gallo you are the best

I love my car- I had very specific needs and our salesperson Peter didn't disappoint . Peter made sure that every detail in my car was met and was extremely thorough in the process

Always a pleasure going there and service always completed in a timely manner. staff always Courteous. looking forward to my next lease or purchase next year.

The best sales person ( MICHAEL ENRLICH ) , anybody planning to buy or lease a mercedez benz got to benzel butch and ask for Michael, highly recommended