Reviews
Great Leasing Experience
We were in and out in 3 hours and the experience was excellent. Our sales person, Jesus Marante, explained my options for buying and leasing clearly and worked with me to reach the best deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing you experience with us, Michael! We are pleased to hear Jesus did a great job in assisting you in your purchase. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook! Joseph Fisher, General Manager
great service
Sales men listened to all our needs and was very professional. The seles manager was also very helpful and professional.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you for taking the time to share your feedback. Each employee is a valued member of the All American Ford Hackensack team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best regards, Joseph Fisher, General Manager
Great service
The care and experience demonstrated by Larry Rubin. He did not give up until he found the car I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Linda! We are sincerely pleased to know that Larry's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook page. Thank you again!
Great service...clean facilities
Fast and easy service...I was able to wait for my car and the service tech (Martin) was careful to keep my interior clean. This is important since I go to work in a suit!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Paul and thank you for this great review! We're excited to hear that Martin took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest specials! Best regards, Joseph Fisher, General Manager
Excellent customer service!
My sales person Eddie Watson was excellent. I came into the dealership prepared with what I wanted and he was able to deliver. I would definitely purchase all my future vehicles at All American!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeanette, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Eddie was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Joseph Fisher, General Manager
Great Service and spotless facillity
The Service writer was very helpful and efficient in resolving the problem although the tire was not in stock he ordered it and it was there the next morning. He also recommended some helpful hints about servicing the car but never was pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brigitte, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from All American Ford Hackensack. If there is anything more that we can do please come back and see us again. Take care! Best regards, Joseph Fisher, General Manager
Great service, clean facilities
It was efficient and upfront. I was told what they were going to do and they listened to what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Erin, it is wonderful to hear that our staff at All American Ford Hackensack was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Joseph Fisher, General Manager
Only place to shop for a car or truck.
Everything was taken care of and handled in a very professional manner. I was in and out in no time at all and would recommend the dealership to anyone looking for a car or repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs. Best regards, Joseph Fisher, General Manager
Very comfortable admosphere and great service
I was able to sit comfortably and wait for my car. I was also kept up to date as to how long I might have to wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Toby and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best regards, Joseph Fisher, General Manager
All good at All American
Good communication from Service customer rep, Amparo. Sales manager (Joe Fischer) kept his promise about a free oil change; that's important to me. Little extras, like popcorn, refill windshield washer fluid, etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria, thank you for this great review! We're glad to hear that Amparo and Joe took care of you! Be sure to like us on Facebook and follow us on Twitter to catch all the latest specials. Best regards, Joseph Fisher, General Manager