Reviews
From the minute we walked into Hackensack Ford everyone
From the minute we walked into Hackensack Ford everyone was very helpful & not pushy. Steve the sale manager guided us to Rich. He was a great salesman who showed us all of our Escape options. After a test drive, we decided to come back the following day. There was no pressure to buy. Once we made the purchase Rich was very helpful with the technology & Gabe did a great job in the finance dept getting the loan we wanted. Highly recommend Hackensack Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patty, thank you for recommending All American Ford of Hackensack! We're delighted to hear that Steve, Rich, and Gabe made your experience enjoyable and pressure-free. Enjoy your new Escape!
My first time at ford in Hackensack got a quick
My first time at ford in Hackensack got a quick appointment Leanna was very nice kept me updated on my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
JB, we're delighted to hear that Leanna provided you with excellent service at All American Ford of Hackensack. Thanks for sharing your experience!
Had a issue with my vehicle called and was able to get it
Had a issue with my vehicle called and was able to get it serviced and back on schedule
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lynn, we are happy to hear from you! Thank you for choosing All American Ford of Hackensack.
Leanna and service team are awesome and the valet team
Leanna and service team are awesome and the valet team are great. Leanna kept me informed about everything concerning my car.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patricia, we're glad to hear that Leanna and the service team at All American Ford of Hackensack took great care of you. Thank you for sharing your experience!
Fast turn around Great service department Good
Fast turn around Great service department Good updates No problem picking up vehicle at dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thank you for sharing a great review! We appreciate your business here at All American Ford of Hackensack.
Communication was great everything was explained to me
Communication was great everything was explained to me pick up and drop off of my car was easy and convenient
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, we're delighted to hear that the communication and convenience stood out to you here at All American Ford of Hackensack. Thanks for sharing your experience with us!
I took advantage of an offer to check tire pressure and
I took advantage of an offer to check tire pressure and battery. Every time I bring car in, staff couldn’t be nicer and more accommodating. Ashely is there to check me in with a smile and a familiarity about myself and my car. Always looking out to explain everything and make it a pleasant experience. Ashley is really the best!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sharon, we're delighted to hear that Ashley and the team at All American Ford of Hackensack are providing such accommodating service. Thank you for sharing your positive experience with us!
Tatiana and the crew at All American Ford Hackensack
Tatiana and the crew at All American Ford Hackensack service center are excellent to work with. They communicate clearly through texting which is great when I’m at work. I love that they send you a link that shows what needs to be done and you have the option to click next to each item. If you approve the item to be repaired. It makes having your vehicle repaired so much easier you know what you’re going to have to pay out of your pocket. I highly recommend their service center!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kim, we're delighted to hear that Tatiana and the team at All American Ford of Hackensack made your service experience so convenient! We appreciate your recommendation and are glad you found our communication helpful. Thanks for choosing us!
Nice and pleasant to deal with Tatiana and very
Nice and pleasant to deal with Tatiana and very understanding in the situation of my Ford Explorer that was transferred from other collisions service that was not able to fixed it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lenny, we're glad to hear Tatiana provided such understanding service with your Ford Explorer at All American Ford of Hackensack. Thank you for sharing your experience!
They took care of my problem and my concerns they also
They took care of my problem and my concerns they also replaced my battery and changed my oil
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for leaving All American Ford of Hackensack a five-star review! We are so glad that our team resolved your concerns. Safe travels!