Reviews
great service an clean place an the best prices
I liked the good service,,an my salesman larry rubin was great an very helpful,,an the car was excellent,,,i will recommend all my friends,,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, thank you so much for your review! We really appreciate your business and are so happy that Larry could provide great service to you and your vehicle. We look forward to serving you again! Best, Joseph Fisher, General Manager
Great Service
Service was great they got me right in , explained what service I was having and they had me out of the dealership within 1 1/2 hours it was great like always
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, we sincerely appreciate your feedback. Each employee is a valued member of the All American Ford Hackensack team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best regards, Joseph Fisher, General Manager
EXCELLENT SERVICE AND DEAL!!!!!!!!!!!!!!!!
Sales consultants are very attentive also my consultant (Rudy Porter) was very supportive and very knowledgeable about the everything. great experience overall and would recommend for anyone who is interested in buying or leasing a Ford to ask for him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Crystal! It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was overall great! Rudy is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Thank you for your recommendation! Joseph Fisher, General Manager
Service
I always see Rich when I visit. He knows my car and how I feel about it. I trust his judgement on repairs. Thanks Rich.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joseph and thank you for this great review! We're excited to hear that Rich took care of you! He is a great asset and we appreciate all he does. Thank you again and we hope to see you again soon! Best regards, Joseph Fisher, General Manager
Best car buying experience ever!!!!
Your salesperson Rudy stayed with me through the entire buying process!!! He even stayed on the phone with the insurance company for over half an hour to get it done!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Linda! Rudy is wholly devoted to the success of our guests? experiences and we are both lucky and proud to have him on our team. We look forward to seeing you again and hope that you enjoy your vehicle! Joseph Fisher, General Manager
pleased with my experience
The gentleman who took my information was very courteous and informative. I was provided a loaner car and the work was completed by the end of the day. The girls in the cashier area were polite and patient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best regards, Joseph Fisher, General Manager
Service department is efficient and well organized
service manager Ken always remembers my name - he's very friendly, like everyone else! Jenny (service/cashier) was particularly helpful this time both on the telephone and in person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Joan! We will be sure to share your comments with them. We look forward to seeing you back again in the future! Take care. Joseph Fisher, General Manager
Great Service
A great special thanks to Larry Rubin at All American Ford in Hackensack he made my leasing experience a breeze. He his took time and patience to give me the dedicated service I was looking for. I'm very pleased with the service and I love my Ford Fusion!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Harold, thank you so much for the wonderful review of your experience at All American Ford Hackensack. Larry is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your business. We will be there for you for many years to come. Best regards, Joseph Fisher, General Manager
Satisfied customer
It is very apparent that All American Ford is trying hard to be sure that each customer and every customer is satisfied. Everyone made sure that I was being taken care of. My car was ready when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ginny, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the service experience. We look forward to working with you again! Best regards, Joseph Fisher, General Manager
Mrs. Maria Bonner
I was welcomed warmly and treated kindly. The environment (waiting area and bathroom) was pleasant and clean. I relaxed on a comfortable chair watching tv while my car was checked and serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria, thank you for sharing this great feedback with us. We feel our service department is what makes All American Ford Hackensack special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Joseph Fisher, General Manager