Reviews
None
Salesman and staff were very professional. I just wanted to get a lower price on the car. Next time I come in I would like a sample paint for my car if I ever see any scratches on the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service. timely manner
Excellant service in a timely manner. Ken, the service manager was excellant. Have known him for years and his professionalism ; experience; courtsey and loyality is the utmost. Always will come to All American Ford of Hackensack.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and customer friendly
I asked if I would be out by 9am and the reply was yes it should be and it was! I am a female and never feel uncomfortable going to get my car service. Always friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
All American Ford Hackensack - Recall repairr
The service provider I worked with, Ken, was helpful and nice. He called with updates as he promised and called as soon as my car was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
Arrived and was taken care of by Kenny right away within the hour I was out and repair done Kenny an excellent staff member
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service visit
It was a walk-in without an appointment and Jason was great. Checked my concern and fixed two recall items as well. Very happy with my visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
long but great service.
Unlike other Ford dealerships, you guys got the job done. Ken White is amazing and always makes me feel welcomed.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast, friendly
I went in there with a 11th hour lease ending, Eddie Watson was able to get a bank to approve me and allow me to purchase my 2013 Ford Explorer, which I love.. The whole experience took maybe an hour... It was great!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Good service very good staff.
Carlos Marin was a great help in assuring that I got the best deal that I could afford. I would recommend him as the person to see when visiting this dealership. He is a excellent salesman and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service, Facility,Personnel
The service was very professional, prompt and they knew exactly how to resolve the repair and answer any questions and concerns I had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase