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All American Ford of Hackensack

(408 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Ford of Hackensack from DealerRater.

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Well run dealership that I highly recommend.

My first time in a Ford dealership and was not sure what to expect. There was no pressure and the staff was great. Rudy Porter was a pleasure to deal with and went out of his way to make it easy for me to build my truck. Thank you Rudy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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All American Ford does what it takes for the sale!

You did it all for me. Paid off the loan on my trade in. Took care of my insurance call. And handled DMV. All I had to do was drive my new car home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

Our sales rep Eddie Watson is a true professional. He is efficient and on top of everything and made the process quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

I was able to get follow up with a Sync specialist after I returne home and found out I could not sync my phone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

People I dealt with were very courteous & professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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poor product, Great service

Rich from service was a gentleman like always. Its too bad I have seen far too much of him because of my crappy Ford escape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service!!

I dealt mostly with Larry who was very knowledgeable, friendly and patient. My experience at the dealership was excellent. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, friendly and knowledgable employees

The salesman I interacted with was TJ. Being that this was the first time I was purchasing the vehicle I was leasing he answered all of my questions and took the time to explain everything. He also contacted my insurance company and made the arrangements for the change needed to my policy. He truly is an asset to your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent staff, clean facilities, and popcorn!

Larry Rubin was kind, informative, and the consummate professional. I also thought that the dealership was clean and organized. The popcorn was a nice treat, too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great personnel

TJ was wonderful. He was patient and very informable. He help me through the whole process and took his time with me when explaining the key features of the car. I was undecided but TJ help me and I bought the Escape. He is an asset to your dealership. Thank him for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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