Reviews
Excellent
We have been loyal customers to All Amercan Ford in Hackensack for many years. The sales people especially Larry Rubin were extremely accommodating to our needs. We will be back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review, Robeet! We are so glad to hear that Larry delivered such a successful purchase experience. Safe travels in your new vehicle, and we hope to see you back at All American Ford of Hackensack!
The best place to get your car.
I met Mr.Larry getting a new car. He is the best person you can deal with. A very professional and customer representative to the core.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new car! It's great to hear that Mr. Larry took such great care of you! Thank you for choosing All American Ford of Hackensack and for sharing your experience. Safe travels ahead in your new ride!
Service
The service was very professional and they said it will take about an hour and it did take about an hour to complete most important the job was well done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're pleased that your service appointment went off without a hitch thanks to the All American Ford of Hackensack team's help. Thanks for the kudos!
Great Service
Excellent service steve kept me up to date on its progress of the overhaul of my transmission. It was very complicated .and technician did a great job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review, Michael! We appreciate the kind words about Steve and hope to see you again at All American Ford of Hackensack. Safe travels!
Service Department at All American Ford Hackensack
Very Professional and Friendly staff! Specially my service advisor Jeff his very knowledgeable and nice person. Thank you very much Jeff! Highly recommend! I will definitely bring my car there next time I have a repair. I’m
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, thank you for the review! We are thrilled to hear that Jeff delivered such a successful service experience. Drive safely, and we hope to see you back again at All American Ford of Hackensack. Safe travels!
Bait and Switch
False advertising. This dealer is a bait and switch location. They advertise one price online and will not honor it when you are ready to buy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
It is never our intention to misinform our guests, so I am sorry that the final price of the vehicle was not more clearly outlined from the get-go. I will look into this further so we can address any discrepancies or mistakes in our online advertising. If there is anything else I can assist you with or if there is anything else you'd like to discuss, please don't hesitate to get in touch. Thank you, Dominick Minervini - General Manager - 201-380-1600
recall isdue
My experience was excellent. Dropped my car off for a recall issue. Staff were very friendly and personable. My car was ready in less time than originally stated. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving All American Ford of Hackensack this wonderful review and for trusting us with your vehicle's recall. It was our pleasure to serve you! Have a great day and keep us in mind for any future needs!
Service
My experience is always great.. I woulda gave 5 stars, but I chose to give 4 because I dropped my car off at 8 in the morning before work, and I had to call them @ 4pm to see if it was ready and they hadn’t even started working on it yet. I get off at 4:45 and was told the car would be ready by 5. So when I got the call to pick it up around 5:05, I felt rushed cause they were about to close so I woulda had to wait until the next day to pick up my car.. Luckily I work 6 minutes away and was able to walk to pick it up. Other than that, excellent service and workers…
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for trusting the All American Ford of Hackensack team with your service needs. I would also like to apologize for the delay in completing your vehicle. It is never our intention to rush our customers, and I will share this feedback with my team to help us improve for you next time. Take care, Jim Sabino - Service Manager - (201) 487-6700
Truck purchase
I was given a price for my trade and I still had to pay the service charge over $300 when I knew what was wrong when we towed my truck there
- Customer service 4.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2022 F150 Tremor
Excellent experience! Everyone was extremely helpful and knowledgeable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase