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Ray Price Auto Park Mt. Pocono

(182 reviews)
Visit Ray Price Auto Park Mt. Pocono
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
New (570) 216-5119 (570) 216-5119
Used (570) 216-3792 (570) 216-3792
Service (570) 216-3524 (570) 216-3524

Reviews

(182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Price Auto Park Mt. Pocono from DealerRater.

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Thank you, Billy for your help in finding the right car

Thank you, Billy for your help in finding the right car for our needs…we love the Escape and really are enjoying it! Also, thank you for walking us through the buying process! Kudos go to you for a great job well done! Marge and Larry DeNicola

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mr. and Mrs. DeNicola, thanks for choosing Ray Price for all your automotive needs. We are happy to hear that you love your new Escape and that you had a positive experience with Billy. 100% satisfaction is our goal here at the dealership! Ray Price Mt. Pocono Ford

Billy Capo is the best car salesman ever!

Billy Capo is the best car salesman ever! He’s trustworthy, helpful and not pushy. My husband and I will be customers for life! Go see Billy for your new car, you will not regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Carol. thanks for taking the time to leave your 5 star review on your recent vehicle purchase at Ray Price Mt. Pocono Ford. He was happy to assist you and we appreciate your recommendation. We'll see you again soon.

Billy Capo was amazing!

Billy Capo was amazing! This dealership had the exact 2023 Ford Bronco that i wanted and I live 2 hours away. From our first conversation over the phone to meeting in person, Billy was so welcoming and personable and made the whole process so easy and also fun! Even after I left the dealership I had some questions and he was able to help me out. I 10/10 recommend Ray Price Ford and Billy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jules, thank you for taking the time to leave your feedback regarding your recent experience working with Billy and the team. Billy was happy to help you purchase the Bronco you've been looking for! If you have any other questions, please feel free to reach out as we are here to help! Thanks for taking the drive to Ray Price to become a happy customer. Ray Price Mt. Pocono Ford

Happy New owner of 2020 Rogue.

Happy New owner of 2020 Rogue. Will Capo was a blessing he stayed with me through whole process. I planned to buy car before snow storm, go home and empty my car for trade. Then I would pick up later in week. Will knew I lived a distance away. Will helped clean out my car and walked me through financial paperwork switch my insurance and I was very excited to leave that day with my new car! Thank you to Will Capo and staff for a Great experience! I will recommend to anyone!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review and feedback about your recent car buying experience at the dealership. Will was happy to help make the process as easy as possible. We hope you are enjoying your new vehicle, if you have any other questions please give us a call. Ray Price Mt. Pocono Ford

push bad cars threw

Bought a 2021 bronco sport in shop for brake boost it was supposed be gold certified. Found out car was in shop in july for brakes. I never got anything on warranty or the inspection 175 point inspection. Told them I did not feal save want my money i put down on another car. They claim depreciation value. they also maybe me wait 2 weeks before bringing it for service. Car is in shop waiting for parts also there is fire recall on it too. I will

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had great experience purchasing ford maverick hybrid.

I had great experience purchasing ford maverick hybrid. Bill Capo is great sale specialist. He made my purchase very easy and stress less.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Ray Price Auto Park Mt. Pocono for your recent Ford Maverick purchase! We hope you are enjoying your new truck! If you have any other questions please do not hesitate to give us a call. We are here to help! Have a great day!

We had a great experience purchasing our Honda CR-V.

We had a great experience purchasing our Honda CR-V. William Capo was very friendly and helpful.It made purchasing another vehicle less stressfull.Also thanks Bill for the mug with our photo on it.It was very nice. Mike and Sherry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mike and Sherry, we appreciate your review and business at Ray Price Auto Park Mt. Pocono. 100% satisfaction is our goal and we are happy to hear Billy exceeded your expectations during your visit. Make sure you stop in and say hi during your first service visit! Se you again soon.

Customer service was great & highly appreciated our

Customer service was great & highly appreciated our business made our deal go smoothly great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy you had a positive experience at Ray Price Mt. Pocono Ford for your car buying purchase. Billy goes above and beyond to help his customers with any questions they have regarding their purchase. Safe travels and thank you for choosing Ray Price!

Don’t purchase from them.

Don’t purchase from them. I’ve had my truck for 6mo and it’s been in there shop for 3 of those months . I get excuse after excuse and different stories from different people from general manager to sales people to service people . They don’t know what they are doing. Truck still in there shop and no closer to being fix from day 1. Incompetent is the nicest word I have for them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank your for reaching out regarding your recent experience with us at Ray Price Mt. Pocono. Your concerns are being addressed with our management team and Ford. We will continue to keep you informed during the process but in the meantime if you have any questions, please feel free to reach out to Joe Brazil or Jim Mann. Thank you, Ray Price Mt. Pocono Ford.

William Capo great person and great to deal with.

William Capo great person and great to deal with. Super nice and knowledgeable we are very happy with our new ford Ecco Sport. Took good care of us and love our mug with our picture on it. Thank you again Billy. Anne snd Charlie. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Anne and Charlie, thank you for taking the time to leave a 5 star review on your recent car buying experience at Ray Price Mt. Pocono Ford. Billy was happy to help you with the entire process of getting your new Ford Eco Sport. We hope you are enjoying your new SUV and if you have any questions please give us a call.