Reviews
They are ok , oil change should not take 2hrs, if so i
They are ok , oil change should not take 2hrs, if so i should be inform, should i need to make other arrangements
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback, Elane. We hope to provide you with a quicker appointment next time.
I am bringing my car for the oil change and I have to
I am bringing my car for the oil change and I have to wait for like 30 minutes
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your review of our service team! We hope to provide you with five-star care next time and encourage you to reach out with any concerns you may have. Thank you! - Napoli Nissan
I almost really enjoy bringing my Nissan Sentra, for
I almost really enjoy bringing my Nissan Sentra, for scheduled service and maintenance, to Napoli Nissan, in Milford, Connecticut! From the time I deliver my car for service and right up to the time I pick my vehicle up, when the scheduled service is completed, Junior Sequi, my service advisor, and the entire Napoli Nissan service team, communicate with me often and provide me with sense of professionalism, satisfaction and security, that my vehicle will continue to operate at a very high level of efficiency and reliability. In all my years of auto ownership, none have come close to the ultimate enjoyment and satisfaction, that I have experienced with all my Nissan vehicles….none! I have been and continue to be, a loyal and very satisfied and happy Napoli Nissan customer! Thank You again Junior Sequi and the entire Napoli Nissan service team! John Maziarz
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, We're grateful to you for leaving Junior and the team with such a wonderful five-star review! We know caring for your Nissan Sentra is important and we appreciate you trusting us with this task. We are happy to hear your experience was so easy and that we've earned your business! Thank you for being a loyal part of the Napoli Nissan family! We'll see you next time!
My truck started throwing codes while traveling to
My truck started throwing codes while traveling to Connecticut from out of state and Luis from Napoli Nissan went out of his way to take care of us even though we were walk-ins. We are grateful for his professionalism and keeping us informed while my Titan was under their care. We will definitely be taking our vehicles to Napoli in the future after we move to the area. Thank you Luis!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nathanael, we appreciate you taking the time to share your experience with Luis and the Napoli Nissan team. It's wonderful to hear how Luis's professionalism helped you while you were traveling through Connecticut. We're thrilled to hear that we've earned your trust and future business when you move to the area.
They took care of what was needed with my paper work and
They took care of what was needed with my paper work and my car great service.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your experience, Diane! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Napoli Nissan Team
Great job , friendly people and on time delivery.
Great job , friendly people and on time delivery.. Very professional staff and clean dealership . Will go back for service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you had a positive visit to our dealership and feel confident returning for your service needs! We appreciate the kind words and five-star rating, and look forward to seeing you again soon! Thank you! - Napoli Nissan
The excellent care & concern for my 2018 Nissan Sentra
The excellent care & concern for my 2018 Nissan Sentra continues to happen at Napoli Nissan, thanks to my Outstanding & Professional service advisor…Junior Sequi! And once again, I am completely happy and satisfied with the service work performed on my Sentra! Thank You Junior Sequi and the entire service department team! Another job very well done! John Maziarz
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to see you had another positive experience with Junior and the service team at Napoli Nissan! We appreciate you continuing to choose us to care for your 2018 Nissan Sentra and for your kind words! We look forward to seeing you again! Thank you!
It was a pleasure to work with Luis and it was nice to
It was a pleasure to work with Luis and it was nice to get a video with my tech explaining everything!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to see that you enjoyed working with Luis and that he provided excellent communication throughout your service experience here at Napoli Nissan. Thanks for choosing us for your automotive needs!
Luis my service advice was very professional
The proxess was very smooth. It's hard for me to trust mechanics, but I left there feeling very confident about this dealership. I will definitely be going there for any repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the five stars, Patrick! We're glad to hear that your service appointment here at Napoli Nissan was such a positive one. We hope to continue to see you back for all of your future automotive needs!
Great team Manager Brendon was exceptional in taking care
Great team Manager Brendon was exceptional in taking care of my Air Compressor and Omar excellent customer in the service department. I would recommend Nissan to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Brendon and Omar provided you with exceptional service for your vehicle, Diane! The team at Napoli Nissan appreciates your recommendation and hopes to see you soon for any future needs. Drive safely!