Reviews
Our salesman Frank expertly walked us through the process
Our salesman Frank expertly walked us through the process of purchasing a car. Everyone was helpful and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Medina. We are always more than happy to assist you if anything else comes up. Take care!
I enjoyed everybody I talk to, friendly and informative,
I enjoyed everybody I talk to, friendly and informative, listen to what I had to say and met my needs as best they could.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kailynn J Marks, thank you for sharing your positive experience! Thank you, and have a fantastic day!
I came in for a routine oil change.
I came in for a routine oil change. I waited patiently in the lobby. There were a few people ahead of me waiting for their cars. Since it seemed fairly busy, I didn’t bother any of the service employees. After seeing everyone taken care of in front of me, to include a number of people that arrived after me, I finally asked what was going on. I had been waiting 1 hr 30 min by this time. Service told me they were rotating the tires. 30 min later, I looked at my vehicle in the garage with the hood up and no one working on it. Service told me they were tightening the lug nuts. I finally had to demand my vehicle back. After a 2 hr 10 min oil change, they finally gave me my vehicle. No explanation. I am going to find another Nissan dealer. This was not a positive experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Top notch service and sales by all team members at Ken
Top notch service and sales by all team members at Ken Ganley Nissan located in Medina.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rose and the team at Ganley Medina did an excellent job
Rose and the team at Ganley Medina did an excellent job of handling the sale of my new vehicle. I am so pleased with the effort and time Rose made to fully explain each and every detail with me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman Russ Zellers was a true professional who
My salesman Russ Zellers was a true professional who truly wanted to help me. I’d recommend this dealership and especially him to anyone interested in wanting to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone is so nice and happy.
Everyone is so nice and happy. Great experience with them after moving to Medina. Things are explained to me being a single woman whose used to have a husband that handled all of this. He passed away.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nearly 170k on my Juke.
Nearly 170k on my Juke..service has handled my normal wear and keeps me on the road! Prompt accurate service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rhonda Kesek, your wonderful feedback and rating mean a lot to us. Rhonda Kesek, thanks for taking the time to leave a review.
Hanley team was friendly, knowledgeable and guided us
Hanley team was friendly, knowledgeable and guided us quickly through buying process! Thank you Rose and Brian!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Calvin and Dave were great to work with.
Calvin and Dave were great to work with. Shopping for a vehicle was so painless. Thank you!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car