Skip to main content

Ken Ganley Nissan Medina

(2,015 reviews)
Visit Ken Ganley Nissan Medina
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2020 consumer dealer award
New (330) 661-4154 (330) 661-4154
Used (330) 661-4156 (330) 661-4156
Service (330) 661-4152 (330) 661-4152

Reviews

(2,015 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Nissan Medina from DealerRater.

Want to share your experience with this dealership?

Write a review

Dealership was very clean and the people were very

Dealership was very clean and the people were very friendly and very helpful. The whole process of buying a car was made easy.Rose is a treasure for your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Sparky, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Medina! We are always more than happy to assist you if anything else comes up. Take care!

Was happy for the most part.

Was happy for the most part. There was lack of communication which upset me. When you call and have to leave a message just be aware they may not get it. I suggest you call again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

They were extremely helpful and listened to what I

They were extremely helpful and listened to what I wanted. They never tried to push me into something I didn't want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

I found the dealership quit nice and the staff was very

I found the dealership quit nice and the staff was very friendly. We were treated very well. I especially found Calvin to be a really nice guy and very helpful in helping me with getting the challenger bought. Thanks for everything. I did leave a st. Christopher metal in my truck. It was my father’s and I would appreciate it if you could get it for me. Located on ceiling on drivers side. Please mail it to ne if possible. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Richard Aller, thank you for taking the time to leave a review for us at Ken Ganley Nissan, Inc.. We're happy we could meet your expectations!

Frank Miller worked with us and was knowledgeable and

Frank Miller worked with us and was knowledgeable and very helpful. He made the entire car leasing process a breeze. Would definitely recommend him for anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Luis, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

The communication was poor and I did get the impression

The communication was poor and I did get the impression that there was not much interest in selling EV's.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Amazing amenities and the ability to see the service of

Amazing amenities and the ability to see the service of the car is great and comforting. The service report is very helpful and detailed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Eyad, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Everyone was fantastic at this dealership.

Everyone was fantastic at this dealership. We recommend to anybody looking for a new vehicle. This dealership listen to our needs and meet our expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Ricky, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

Oil change, tire rotation, safety check, everything was

Oil change, tire rotation, safety check, everything was great, first appt of the day, service complete in one half hour and back on the road

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Kathryn, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Calvin jackson (sales consultant) and other staff was

Calvin jackson (sales consultant) and other staff was great to deal with, would recommend checking out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! Thanks for the recommendation, and have an amazing day!