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Ken Ganley Chrysler Dodge Jeep Ram Aurora

(624 reviews)
Visit Ken Ganley Chrysler Dodge Jeep Ram Aurora
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (330) 473-1209 (330) 473-1209
Used (330) 576-4024 (330) 576-4024
Service (330) 954-3843 (330) 954-3843

Reviews

(624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Chrysler Dodge Jeep Ram Aurora from DealerRater.

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Can’t say enough good things about Kevin Davis, and Ken

Can’t say enough good things about Kevin Davis, and Ken Ganley Ram. They provided one of those once in a blue moon deals everyone hopes to find when purchasing a new or used vehicle. My personal experience was purchasing a new 2025 Ram 2500 Big Horn Night edition. Nobody could come close to matching their price, and they were more than fair with the value of my truck I traded in. If you want the best price you will find ANYWHERE, honesty, transparency, and an all around great purchasing experience this is your dealership. Kevin Davis went above, and beyond in all aspects of the transaction, and communication being I was an out of state client. This is all the reason we drove 4 hours one way to finalize the paperwork, and purchase after making the deal over the phone with Kevin Davis. Thanks again to Ken Ganley Ram in Auora, Oh, and especially to you Kevin Davis! You’re definitely our new go to guy for our vehicle purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you so much for your positive comments about Ken Ganley Chrysler of Aurora! We hope you have a great day!

Engine light still on and an issue but service team is

Engine light still on and an issue but service team is very responsive, just need my 2023 Wagoneer fixed. Thank you for the opportunity to provide feedback.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mark, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Great oil change service.

Great oil change service. Rachel was very friendly and professional. I have been coming here for over 10 years and the service remains wonderful. Even though there has been turnover Matt continues to have a good staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello James, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Had an amazing experience working with Kevin Davis.

Had an amazing experience working with Kevin Davis. He went above and beyond for me while purchasing the Durango. He answered all my questions and not once did I feel pressured. We drove over 2 hours from PA and everything he told us was true. From the moment we arrived we felt welcomed. Everyone was friendly and helpful with the process! I would definitely drive another 2 hours to buy another vehicle there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Nicole, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler of Aurora. Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Smooth experience / great staff and assistance

Overall Smooth experience / great staff and assistance putting deal together with all available incentives, provided me with good terms / good vehicle preparation and delivery - nice job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Scott, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everything was awesome, these guys are real pros.

Everything was awesome, these guys are real pros. I will be back. Thank you for everything! No complaints at all front desk guy is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Nathan, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Very good people and experience would recommend to

Very good people and experience would recommend to anyone. Got me in and took care of us in a timely fashion. Offered something to drink and was friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Haley, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Great service from all!

Great service from all! I could go anywhere for service and will only go here! From the moment I walk in the door until the time I walk out, everyone is very professional and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Gayle, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

One of the best buying experiences I?

One of the best buying experiences I?ve had in my life! I would recommend Tom and the team to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Randy, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Very fast and easy recall repair.

Very fast and easy recall repair. facilities are very clean and service is excellent. In and out no problems. Everything looks great on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Eric, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!