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Ken Ganley Chrysler Dodge Jeep Ram Aurora

(624 reviews)
Visit Ken Ganley Chrysler Dodge Jeep Ram Aurora
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (330) 473-1209 (330) 473-1209
Used (330) 576-4024 (330) 576-4024
Service (330) 954-3843 (330) 954-3843

Reviews

(624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Chrysler Dodge Jeep Ram Aurora from DealerRater.

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Transparent on prices for new vehicle purchased and

Transparent on prices for new vehicle purchased and vehicle being traded in. Knowledgeable with great communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Bought my Wrangler there and I take it there to get

Bought my Wrangler there and I take it there to get serviced. The people are nice and pretty much above board. Just once, I bought the step rail with the Jeep, and the guys switching them out thought they were going to get to keep the OEM rock sliders? umm? No sir. Haven?t had any ?misunderstandings? since. I give them 5 stars because they?re one of the best dealerships I?ve been to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Michelle, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Thanks Kevin Davis, it was a great buying experience.

Thanks Kevin Davis, it was a great buying experience. I appreciate the extra effort before I even made it to the dealership. Once there it was a friendly no pressure environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

My experience was so smooth and easy.

My experience was so smooth and easy. Let them know what I was looking for and walked out same day with even better than what I wanted at a reasonable price. Great people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Suzanne, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Clinton sold my car and he was incredibly!

Clinton sold my car and he was incredibly!! Highly recommend buying a car for him!! I was in and out of the dealership and love the car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Avery, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Working with Kevin Davis was amazing.

Working with Kevin Davis was amazing. The whole car buying process was quick and easy. Everyone at the dealership was very nice. I would recommend to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Amber, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Kevin Davis is a wonderful salesman.

Kevin Davis is a wonderful salesman. He makes the experience buying a car easy. Will definitely be coming back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kevin, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler of Aurora. Please let us know if there is anything else we can do for you; we are more than happy to help!

Well once again my electric was temporarily unavailable.

Well once again my electric was temporarily unavailable. I've owned this vehicle for 4 months with 2300 miles. After service I was told the oil life percentage was to low which turns off the electric mode on the vehicle. I asked what the percentage was? Answer???? So another thing Jeep needs to look into for ev hybrids. The other thing the jeep was in for the passenger HDMI screen. They told me it all checks out fine. I said ok show me how it works. 45 minutes later there still trying to figure it out. Yes they couldn't get it to work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler of Aurora did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Excellent client service throughout our warranty repair

Excellent client service throughout our warranty repair process! The service department and management team managed expectations quite effectively. Am grateful for this dealership for their service and car selection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler of Aurora! We are always more than happy to assist you if anything else comes up. Take care!

Service and Staff were wonderful to Deal with.

Service and Staff were wonderful to Deal with. The rest area was clean and comfortable. The service was done in a timely matter. Overall a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kenneth, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler of Aurora! We are always more than happy to assist you if anything else comes up. Take care!