Reviews
Write a reviewGreat Service
I had an appointment for oil change and tire rotation, and they were right on time. Everyone was very professional, great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service. Employees are very helpful.
The service was very good and Megan explained everything that had to be done. When ever I go to the Dealership, Megan has always been helpful and has answered my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Department Assistance Was Terrific
The service department was very helpful and kind throughout the process. My frustration is strictly with the internet service provider's inability to "speak to" the vehicle - Issues between Dodge/Ram, UConnect and AT&T
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Staff is great
Steve was courteous, friendly and helpful. He explained the process, estimated the wait time, and answered questions. The work was completed prior to the estimated finish time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very friendly and explained everything very clearly too me. The facility was very clean and all the people that worked there actually acknowledged you with a good morning and a smile
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I left my car to be repaired! They did the job skillfully and expediently! Was able to pick it up the same day!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
Customer service is amazing! Do helpful with all my needs in a vehicle! The service department is amazing especially Megan! She is awesome do personable and always with a positive attitude!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent customer service
The dealership has a very friendly vibe which makes shopping experience pleasant. Larry and Carl made buying a vehicle in these difficult times phenomenal. Other dealers in the area were charging market markups which I believe is price gouging and although Port Jervis automall is also dealing with a vehicle shortage they did not. This was my second time buying with PJA and I defiantly will come back again and refer friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Attentive
Megan was very helpful and pleasant throughout the process! Can’t avoid maintenance so it’s a appreciated when people are so nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best service ever !
Everything…it was the best experience.Larry and Michael were exceptional.They made the process so easy.I would totally recommend anytime.I’m very confident in my purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase