Reviews
Write a reviewAlways a great experience
All of the service department staff are very helpful and willing to take the time out to answer any questions or concerns regarding your vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Quick and accomodating even asked if they could wash my jeep. Very knowledgeable and customer service oroented. Waiting too Had snacks and I was in and out in no time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great experince
The staff is very courteous and helpful and can answer questions quickly. The place is clean and neat and plenty of room.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome
Everyone was very helpful and considerate! Great experience immaculate show room, all facilities spotless! They made our experience very comfortable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The service advisor ,Steve, was phenomenal. We were always contacted promptly with information and diagnosis of our vehicle. Approval was given and everything went tremendously...time frame was perfect and repair was done great!! Extremely satisfied!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dodge Durango Repairs
Outstanding customer service with my Durango repair. The service manager Megan , she was so attentive and made everything simple for the car repair process. The Mechanics did a great job fixing our car. Thanks to all there at Port Jervis Auto
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
The Service Staff is always friendly and tries to accommodate my schedule. They work with my extended warranty plan to try to get repairs covered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasant sales experience
Fast courteous service at a good price Carl, Anthony and Larry were great! They made the buying process simple Will always recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service Team
Steve and Megan in the service department are great. They are customer focused and communicate in a timely fashion. It is great working with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Everything was on time with no issues or problems. Scheduling the appointment was easy. Adding another service item at the last minute was not an issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase