Reviews
Write a reviewfriendliness
the fast service and pleasantness of the staff also the restrooms were very clean and great drinks and snacks offered at no charge while you wait
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Quick, efficient, friendly, and honest. Have come here many times in the last year and they always go above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I have always had great experiences with the sales department at the Port Jervis Auto Mall. This is my first time using the Service Dept. Steve was courteous and knowledgeable, and kept me informed. The service was done right and on time, and they left my vehicle spotless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Always friendly staff , very clean waiting room. Coffee and tea always available. Wait time for routine maintenance is within reason .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
Very accommodating and made diligent efforts to solve the issue. Appears issue is on other end of a technical system, so not yet resolved but working on it
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Courteous and quick. Prompt service at the exact time of my appointment. I would recommend doctors train here for promptness.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast efficient service
Diagnosed/notified/repaired very fast Nothing but good to say about dealer RAM better get their stuff together 19,000 miles and it needs an ABS unit? Glad it's under warranty-what about next time?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
The whole experience was just awesome, Megan Fitzpatrick kept me informed on everything that was being done. If there were any questions or issues that needed to be discussed, she was contacting/discussing with me immediately. Just made for an excellent experience, and from a customer service perspective, just hit all cylinders (yes, pun intended). She is a rock star.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Hometown Auto Mall
Quick service when I didn't even have a regular appt. Kuddos to Steve for fitting me in on such short notice.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good experience
It was done promptly and properly. Steve called to let me know it was done too. Nice 👍 job 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase