Port Jervis Automall

The staff took great care of the truck an all it needed. The whole process from dropping off to pick up was good.

My experience at the AutoMall was excellent from the minute I arrived on my allotted scheduled time, to the time I paid my invoice.

Prompt and knowledgeable. Good comunication. Clean department. Very friendly personal and caring. Very clear of what they were doing to my truck.

Staff is outstanding,check in is fast and return time just as fast place was clean coffee hot could uses a better selection of snacks

Completely satisfied with the work they performed. Friendly and helpful! Completed oil change and tire rotation. Filled air in my tires because I could not get caps off. Reset everything

Convenience,service advisors friendly, prices are fair,very easy to get an appointment. Finished maintenance in a timely manner .Definitely would come back

Steven Wooley was extremely helpful. He kept us informed about the progress of the repairs of which there were many! He was courteous and knowledgeable in his field. I will definitely use this dealership in the future. This was the best customer experience!

My car was done within two days the parking Megan was absolutely great with the procedures she informed me of everything that they were doing and what happened to the car it was a great experience

Megan in the service department is very helpful. She keeps me informed with what is happening with my car. Thank you Megan

the PJ Auto Mall staff from Sales, the Managers, on thru any Service follow up is beyond expectations of any other dealer i have ever dealt with, hands down .. in this day of tough product availability, with very limited customer funds, the desire to SELL SELL SELL must be overwhelming to the Sales Employees.. yet, in this dealership, the consideration for the customer excels that pressure being forced on customers.. this Staff cares, they know their customer base, they work with the possibilities of what is REAL.. the attitude is SO refreshing today to say the very least.. The Service Dept. Steve, Megan and the Mechanics i interacted with genuinely care about SERVICE.. that seems to be a foreign word in today's working climate.. it is very much evident, alive and well in the PJ Auto Mall.. the Mechanics, both the junior as well as the senior mechanic, who attended to my Jeep, came out to completely, patiently explain to me, show to me, how to solve my particular issue, WOW.. Lastly but certainly NOT least, is the cleanliness of the building, the bathrooms, the sitting areas, the coffee area.. comforting, warm and not a place where i am afraid to actually sit on the chairs or enjoy a cup of coffee, thank YOU all.. i am so thankful for having the luxury, the convenience, of this dealership right in my town.... YOU all ROCK ..