Reviews
Won't be returning
Bought a Ford Truck from these guys. After 3 days the motor blew up. I bought the vehicle as is so I took the fall and put a $3000 motor in it. Went to sell the truck this weekend because Im moving to florida next week and found out they messed up the paper work for the title. Now nobody will buy the truck back and Im stuck with owing $6500 on a vehicle that has been a nightmare with a messed up title. Instead of doing the right thing and offering to buy it back for the payoff they offered me a lowball offer that would end up with me paying them to take it back. My father spent 100k there last year on vehicles and grandparent spent another 60k in the same year. Still waiting to hear back but if its not fixed then none of us will ever be returning for our vehicle needs. That is not how you take care of good paying customers.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Attentive staff. I was in for an oil change. My inspection is due the end of December. They reminded me of my inspection needing done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Ford Escape
Hassle free! Salesman was very helpful and friendly. Will recommend Crivelli Ford to friends and family for purchasing a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great services and clean facility.
Scott was so pleasant to us, along with giving us options on what kind of vehicle I wanted to purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service, friendly staff
Fast service, pleasant mechanics/managers, nice lounge. I was greeted with a smile and left with a smile on my face.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford F150 Repair
My truck was worked into a full schedule, diagnosed, and repaired within one day. Very good work. I recommend A. Crivelli Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent experience
Friendly, informative, knowledgeable personnel. They went to extremes to satisfy my wife and I. Thru the course of locating the truck of our choice the sales team truly went beyond our expectations.. EXCELLENT JOB!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great staff
The sales staff was great to work with and had the ability and knowledge to find the vehicle with the options i was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Fast service, Scott got me in a car that I wanted for a great price! I would defiantly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Good service and appreciate the new waiting room area. I don't have anything else to say, but will fill this up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
