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A. Crivelli Ford, Inc.

(266 reviews)

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Won't be returning

Bought a Ford Truck from these guys. After 3 days the motor blew up. I bought the vehicle as is so I took the fall and put a $3000 motor in it. Went to sell the truck this weekend because Im moving to florida next week and found out they messed up the paper work for the title. Now nobody will buy the truck back and Im stuck with owing $6500 on a vehicle that has been a nightmare with a messed up title. Instead of doing the right thing and offering to buy it back for the payoff they offered me a lowball offer that would end up with me paying them to take it back. My father spent 100k there last year on vehicles and grandparent spent another 60k in the same year. Still waiting to hear back but if its not fixed then none of us will ever be returning for our vehicle needs. That is not how you take care of good paying customers.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Attentive staff. I was in for an oil change. My inspection is due the end of December. They reminded me of my inspection needing done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Ford Escape

Hassle free! Salesman was very helpful and friendly. Will recommend Crivelli Ford to friends and family for purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great services and clean facility.

Scott was so pleasant to us, along with giving us options on what kind of vehicle I wanted to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service, friendly staff

Fast service, pleasant mechanics/managers, nice lounge. I was greeted with a smile and left with a smile on my face.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford F150 Repair

My truck was worked into a full schedule, diagnosed, and repaired within one day. Very good work. I recommend A. Crivelli Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent experience

Friendly, informative, knowledgeable personnel. They went to extremes to satisfy my wife and I. Thru the course of locating the truck of our choice the sales team truly went beyond our expectations.. EXCELLENT JOB!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great staff

The sales staff was great to work with and had the ability and knowledge to find the vehicle with the options i was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Fast service, Scott got me in a car that I wanted for a great price! I would defiantly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Good service and appreciate the new waiting room area. I don't have anything else to say, but will fill this up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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