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A. Crivelli Ford, Inc.

(266 reviews)

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good Cust service, buying experience, & follow up

Fast, reasonable service. Buying experience was good too. Would certainly give them a try for any future purchases and service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Have checked by outside source before buying

Scott Jones was my salesman. He was very cordial through the deal, replied to my calls and emails in a very timely manner, and helped me with securing the sale for the vehicle while awaiting arrival of a pre-approved bank draft.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service department

Good customer service in the service area. Service people take time to explain if they find issues with your vehicle and how much the fix would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service knowledgeable reps

Friendly comfortable atmosphere. The sales rep and finance person were receptive to our needs. They answered our questions in an understandable and precise manner. They both made good suggestions that helped in our decision to purchase the vehicle and any extras.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Clean facilities, intelligent and friendly staff

Very efficient and through, checked all my concerns, check warranties etc., In past if repairs were costly let be know before making the repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Was a great experience

Scott my salesman very friendly,answered all my questions it was a great experience. I'm also a repeat customer. A crvelli will be my only dealership. Will be back in three years for my next F150.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very nice place and people

fast freindly and very through and this vehicle is my favorite of any ivv owned i will buy my next vehicle here!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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people were polite and helpful I was very pleased

Everything was fine. people helpful and polite. they were remodeling, so some of the places were in the process, so a little disorder, but service was fine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buying experince for new Ford F150 from dealership

The salesperson was very helpful in getting me the truck I wanted. I ordered one and it was taking longer to be built from the factory and he received one from another dealer for me, which was better equipped than the one I ordered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

being treated like part of the gang there all way's get the work done right the first time and all way's told how long it would take to get work done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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