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A. Crivelli Ford, Inc.

(266 reviews)

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Customer Service

Scott the salesman was nice and easy to talk to and deal with. It was an easy process buying my new vehicle and I would go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

The staff were extremely helpful and knowledgeable and answered all the questions we had which gave us absolute certainty and confidence that we made the right choice with our commitment to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Friendly and knowledgeable staff! I got scheduled in at the last minute for a state inspection that was running out. (My fault, not the dealerships.)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, Great Staff

Friendly and knowledgeable staff. Mike and Joel were absolutely great to deal with. I will definitely be returning to A. Crivelli Ford to purchase my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

The service was great. Staff was friendly and very helpful! Everything was done in the time frame I was told.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wonderful customer service

Tad was such a nice, friendly, professional. He got us a deal on our new Escape and there was no running back and forth for better deals! I hate shopping for vehicles, but they made this transaction the best we have ever experienced!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service and sales experience

Wendy Is a great service manager and she understands my needs and situation. I love doing business with Crivelli's and would not go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Business 2nd to none!

Everyone there takes the time to get to know you. You are treated like a friend, not just another dollar. Joe and Tad made buying my new truck a pleasant experience. We have done business with A. Crivelli Ford since 2007 and will continue to for a long time to come. They are able to find anything we might be after, but that's even rare since their selection is truly second to none both new and used.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always great service

Always thorough and friendly. The transmission work was done on my Ford Fiesta. It was done in a reasonable amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast service, clean lobby to wait in, courteous

work was done quickly, employees very courteous. clean lobby with refreshments available, overall generally nice experience, no mess in car when returned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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