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A. Crivelli Ford, Inc.

(266 reviews)

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great service

very good service and very speedy. staff was very friendly and got my car up and running in a short amount of time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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friendly professional service

Dealership was accomodating in providing a loaner car, when we needed it. But more customer friendly service hours are needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Acrivelli ford - Amazing sales team

The sales team found me the exact car I have wanted for a couple years and worked their magic to get me into it. They were professional and friendly but still realistic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service.

The work was done quickly and the staff was pleasant. They would call me if there were any issues that needed addressed. Quoted price of repair was accurate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Good Service, Friendly Staff Members, I had an issue they were willing to fix it right away for me. I am going to say over all I am very pleased with A. Crivelli Ford, Inc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Customer service is always great. They always pick up my car for oil changes and recalls and bring it back before i get off work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very nice

I was there on Nov. 9th and had my usual service on my escape. When all was complete the young lady brought my keys to me and said this one is on us and thanked me for my service. I'am a Vietnam veteran with service in the US Army and also with Pa. Army National Guard. In all my years I have never been treated so nice. I can't express how much this has meant to me. I made sure to let all know that I could at the VFW Veterans Day Service of the kind gesture and how much it meant to me. A customer for life, Kenneth L. McKay

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service and expeditious scheduling.

I had a battery go bad and Wendy was able to schedule me for the next day. I brought the car in, the new battery was installed and I was on my way within 1-1/2 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Service quickly got me in for an oil change and turned out I needed 2 updates to my SYNC... technician even redid my presets for me which was so greatly appreciated!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very satisfied customer

Scott, my sales rep, was very friendly and knowledgeable about the truck I purchased. The dealership's offer for the truck I traded in was the best offer I had as I searched for a new truck. I expected to have to return to the dealership to make final arrangements for the new truck but Scott was able to get the paperwork done and I was able to leave that afternoon with my new truck. I am very satisfied I drove up from Bethel Park and made the deal at A.Crivelli with Scott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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