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A. Crivelli Ford, Inc.

(266 reviews)

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Vehicle inspection and oil change

Service was quick. All employees are friendly and courteous. The waiting area is clean, comfortable and has coffee and snacks available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Everything about my experience was the best customer service and everyone was so nice and professional. They treat us very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The A. Crivelli Ford, Inc. Team

Fast and reliable service

They came to my work and picked my car up for me, so I didn't have to take time off work. Jen W. is such a life saver for offering to pick my vehicle up. They even washed it for me!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, The A. Crivelli Ford, Inc. Team

Great service

Always great service! Fast convenient. Was a spur of the moment thing and Scott fit me in the same day. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Best, The A. Crivelli Ford, Inc. Team

Exceptional Service

Always have great service from sales, parts, and service! We have been coming here for over 10 years and it’s worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The A. Crivelli Ford, Inc. Team

High quality service and trustworthy

That I can trust the work and high quality of work. Always trustworthy and never to be concerned leaving vehicle. Also everyone is very knowledgeable and explain and offer many options to fit your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, The A. Crivelli Ford, Inc. Team

Great salesman

Very professional salesman. Very knowledgeable about the Ford products. Felt at ease during the process. Would buy a vehicle here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The A. Crivelli Ford, Inc. Team

very accommodating

My appointment was easy to get. The service personnel were Friendly. Reasonable prices and the work was done in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star rating, Robert! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, The A. Crivelli Ford, Inc. Team

Great Customer Service but Expensive

Wendy in the service department is awesome to talk to and so very helpful. Parts and labor very expensive. I will probably go to a smaller shop for service in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The A. Crivelli Ford, Inc. Team

Great service as always!!

We always get great service at this facility. We get treated like family and always feel the price is fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The A. Crivelli Ford, Inc. Team