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A. Crivelli Ford, Inc.

(266 reviews)

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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All people in every dept very friendly and helpful

They are all very helpful from service thru the managers. All very nice and helpful. They will go out of the way to answer any questions you may have

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Great service.

Salesmans knowledge of the vehicles and no pressure. Felt at ease looking for a new vehicle, that’s why I’ve been buying my vehicles there since 1998.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Great experience!

Friendly & knowledgeable staff will refer friends & family will definitely purchase another vehicle from them hopefully see is just as great they even filled the gas tank

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Great service

Great customer service! Better prices on oil change. They even removed an old bumper sticker when i asked them to!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

N/A Not sure a what you are asking.

Returned calls and follow up/through. Sales staff very friendly. Calls returned in a timely fashion. All the time I needed for vehicle overview was given.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Great Staff

Scott was very pleasant and non-pushy. He was extremely knowledgeable about the vehicle and made buying a new vehicle a lot less stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Perfection

There’s nothing I don’t like. Everyone is always so kind and extremely helpful. I had to get my car in for service with a very special time table, and Wendy made it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Great people and I appreciate it!

Wendy is service has always been so kind and helpful, She deserves a reward for her outstanding service. Everything I requested be done to the car was done and I really appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, The A. Crivelli Ford, Inc. Team

Great service

Friendly atmosphere and fast service took less then 30 minutes to change oil in F-150. Cost less to have oil changed at A. Crivelli then it is to buy the oil and oil filter at the store.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The A. Crivelli Ford, Inc. Team

Vehicle inspection and oil change

Service was quick. All employees are friendly and courteous. The waiting area is clean, comfortable and has coffee and snacks available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The A. Crivelli Ford, Inc. Team