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A. Crivelli Ford, Inc.

(266 reviews)

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Routine maintenance

Went in for routine maintenance, motor oil and filter change/tire rotation. As always fast and friendly service. Waiting room was clean and organized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The A. Crivelli Ford, Inc. Team

Great service

Friendly and courteous staff. Always do a great job. Very knowledgeable staff. Will continue to use this service. Glad they are a part of our area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The A. Crivelli Ford, Inc. Team

Purchased a vehicle

The staff was very helpful. They are very knowledgeable concerning the truck I bought. He was very open and honest with the vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The A. Crivelli Ford, Inc. Team

A Crivelli Ford Sugarcreek

The ability of Wendy to schedule my Ford truck for service (oil change and tire rotation) as well as Pa state inspection. Also Wendy's ability to have my 2 Ford factory recalls taken care of all on the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Love this dealership!

They pick up and drop off my car at work! And do it all so I have in time for lunch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Great service

Easy. Dropped off and picked up with work completed correctly. Great costumer service. Very helpful and accommodating. Made everything very easy for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Great service

The entire process of buying my truck was great. The entire team worked quickly. They made sure that I understood how to use all of the features of my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Still the best

This is the 5th car we have purchased from Crivelli and have always been treated like family. The sales and service departments are the best I have found.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Joetta

They have always been Polite, knowledgeable, timely, helpful and very friendly. I would recommend them to family and friends. Will probably purchase from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Friendly people, service done right

I like this dealership very much. The service manager is very friendly, and the service is always done just right. I like that I can use my Ford points for some of my service items

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.