Reviews
The person at the service desk was very friendly and
The person at the service desk was very friendly and professional. When service was complete he explained what major components were in good condition. The waiting room is very nice with TV's and free beverages. Vending machines and wi-fi were also available.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
As always, excellent service.
As always, excellent service. Very prompt and courteous Everything was AWESOME! Ganley is my go to for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.
flexible and got what i wanted very nice place with good
flexible and got what i wanted very nice place with good staff and help with needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Great job showing us everything on truck.
Great job showing us everything on truck. Appreciate your care and patience. Thank you. Love the color.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Dylan provided great service and kept me up to date
Dylan provided great service and kept me up to date throughout the service of my vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The people were very welcoming and waiting area clean and
The people were very welcoming and waiting area clean and comfortable. Work was completed early. Ravioli was a joy to watch as he figured out to jump up on chair and that will get up on table. Great Experience. With a little entertainment 😸😽
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
15 words?
15 words? Only need one, jerk treated me like I was bothering him very pushy all together my experience sucked not how a dealership should run
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Ken Ganley Parma is great!
Ken Ganley Parma is great!! Always a pleasure to go there and get my car worked on. From the service department to sales, they always get everything you need done and do an awesome job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Hi, thank you so much for your positive comments about Ken Ganley Ford Parma! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service!
Great service! Clean shop excel communication will be back very clean windows. Man with the hat cleans well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!
I've experienced fast repair time and exceptional
I've experienced fast repair time and exceptional customer service. Everyone from the sales staff to the service department is friendly and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!