Reviews
Clean, friendly, makes you feel welcome, clear response
Clean, friendly, makes you feel welcome, clear response to questions and helpful, goes beyond what's needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great experience!
Great experience! Easy to start the process over the phone. We arrived at the location from out of town and were greeted at the door. We quickly met with Mark who was super helpful throughout the process from start to finish and he able to get us in and out quickly! Tracy was helpful with signing all the finance paperwork and getting us all set up!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.
Mark and Tracy were both amazing!
Mark and Tracy were both amazing! Helped me through whole the process and very hands on.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Process was smooth and efficient.
Process was smooth and efficient. Friendly dealership. Everyone was courteous and professional. Will do business with them in future
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
Salesman top rated.
Salesman top rated. Same with dealership. Love my explorer. Wish Edges are still available. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.
The staff was friendly and service was prompt.
The staff was friendly and service was prompt. Waiting room was clean, comfortable and well stocked with complimentary beverages. Happy customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!
Mark and Nick did a good job helping me with a new car.
Mark and Nick did a good job helping me with a new car. I recommend others to come to Ken Ganley Ford Parma.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
I’ve been coming here for service on my cars since 2025
I’ve been coming here for service on my cars since 2025 and the service has always been top notch
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.
I believe the gentleman’s name was Ariel and he was
I believe the gentleman’s name was Ariel and he was extremely helpful. Found a couple of additional issues that needed to be addressed and got those scheduled for prompt service. Would recommend…
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!
The best Ford service center in the area!
The best Ford service center in the area! I would highly recommend them. Very prompt and courteous.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.