Reviews
Everyone was so helpful!
Everyone was so helpful! I had a great experience. Dave was great and I look forward to my future visits there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a great experience.
I had a great experience. Pam is the best if you need a car, you have to see her don’t ask for anybody else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
--- Subject: Thank You for Your Excellent
--- Subject: Thank You for Your Excellent Service Dear Morgan Thank you very much for your kind note and for the excellent service I received from you, Madelyn Vega, and the entire management team at Ken Ganley Ford Parma. I truly appreciate the professionalism and attention throughout the process. I am very pleased with my new Ford Transit Cargo Van and confident that this will be the beginning of a great relationship. Please extend my gratitude to Madelyn for her support and dedication. I will be glad to share my positive experience in an online review so that others may also know the high level of service your team provides. Thank you once again for making this experience so smooth and professional. Sincerely, Jason Martinez --- ¿Quieres que lo deje más breve y directo (como un simple agradecimiento corto), o mantenerlo así más elaborado y formal?
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
This dealership is very easy and accommodating to deal
This dealership is very easy and accommodating to deal with. I highly recommend you try them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
Dylan was very personable and professional.
Dylan was very personable and professional. Service was performed in a timely manner. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
The staff at this dealership is very friendly.
The staff at this dealership is very friendly. I got great service and I was informed about the condition of my car. I was very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Needed new key fob.
Needed new key fob. Had me in an out in an hour. All working as expected without issues!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Went in for an oil change, took 2 and half hours.
Went in for an oil change, took 2 and half hours. This also included an inspection. Failed to notify me that my tire had low psi and that one of my windshield wipers was defective. No sticker for reminder of next oil change service needed, and no car wash. Usually I am satisfied but it feels like my car was forgotten about and then rushed. They even green lit all of my brakes and tires despite them being in the yellow last oil change. Very disappointed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Easy, seamless process working with the amazing people at
Easy, seamless process working with the amazing people at Ken Ganley Ford. We appreciate how kind and efficient everyone was to make our car buying experience top notch!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Excelente servicio y atencion, todos desde mantenimiento
Excelente servicio y atencion, todos desde mantenimiento hasta gerente atencion 1A. Fui a cambiar aceite y cambie de carro lol . Me encanta mi Nuevo carro. Gracias por ayudarme a mantener mi presupuesto.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!