Reviews
Great, quick car buying experience.
Great, quick car buying experience. Delivered to my door in 2 hours start to finish. Kevin Z. was a good salesman to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive car buying experience with us, Aaron! We are happy to hear you had a great and quick experience, with your car delivered to your door in just two hours from start to finish. It is fantastic to hear Kevin provided excellent service as your consultant. We appreciate your kind words and your business. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Thank you for choosing us, and we hope you enjoy your new car!
Dana was patient and informative .
Dana was patient and informative . It was a pleasure to work with him. I didn’t feel pressured.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and great rating! We are delighted to hear Dana's approach made your experience enjoyable. Your comfort and satisfaction are always our top priorities, and we are glad that you found him to be patient, informative, and pressure-free. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us, and we do hope we can be of assistance in the future. Take care!
My jeep recall was taken care of, and they were very
My jeep recall was taken care of, and they were very courteous. They made sure there was nothing that I needed while I was in the waiting room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review and high-star rating! It is great to know your Jeep recall was taken care of and how you received courteous service! Ensuring your comfort and satisfaction while you were in the waiting room is important to us, and we are glad our team made sure you had everything you needed. If you ever have any further questions or need assistance, please do not hesitate to reach out. We hope to be of service to you again in the future.
My experience with Sales was top notch 5-stars.
My experience with Sales was top notch 5-stars. My first experience with the SERVICE Department could not have been more frustrating. Six days ago I bought a new Jeep Gladiator Rubicon including a premium warranty. Upon filling up the gas for first time I noted the gas cap tether was broken and quickly visited the Bosak Jeep service department to have it replaced. The service department, whose website says "Customer Satisfaction is our #1 priority" said it wasnt covered because it was a plastic piece, and replacing it would cost me $54. Brand new Jeep Gladiator Rubicon, bought six days ago, I noted the broken tether upon my first fill-up, and the technician said they would not cover it, and his Service Manager wouldnt be in until tomorrow if I wanted to discuss it further. I would give ZERO stars if I could
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, this is definitely not the level of service we strive for. We sincerely apologize about your first interaction with us after your exciting purchase. We understand Dana, our Sales Manager, and Service Manager are all aware and have taken immediate action to order the part and take care of this for you straight away. We hope you accept our apology and are satisfied with the action we have taken to rectify your concerns for you. If you have any questions or further issues, please do not hesitate to contact Dana or any manager you need to speak with. Thank you for your honest feedback and patience while we take care of this issue for you.
Salesperson made me feel comfortable and did not pressure
Salesperson made me feel comfortable and did not pressure me. I felt that I could take my time on making the decision to buy the car or not.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mark, we appreciate you sharing your experience! It is great to hear how our salesperson made you feel comfortable and respected your decision-making process. Providing a pressure-free environment is important to us, and we are glad you felt empowered to take your time in making your decision. Your satisfaction is our priority, and we are here to assist you further if needed. Do not hesitate to reach out if you have any questions or need assistance in the future. Thank you for choosing us!
Had some issues with service department, however, manager
Had some issues with service department, however, manager David took extra steps to make sure that all was made right and I was happy in the end. Due to his extra care I would come back again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brenda, thank you for sharing your feedback with us. While we regret any inconvenience caused by the issues you encountered with our service department, we are grateful for the opportunity to address them and make things right. We are thrilled to hear our Service Manager David went above and beyond to ensure your satisfaction. Providing exceptional service and resolving issues promptly are top priorities for us, and we are glad we could meet your expectations. Your willingness to return based on David's extra care means a lot to us, and we look forward to welcoming you back for a smoother experience next time. If you have any further concerns or need assistance in the future, please do not hesitate to reach out. Your satisfaction is important to us, and we are here to help. Thank you again and have a great day!
She was very professional and prompt when arriving at
She was very professional and prompt when arriving at the dealership and very knowledgeable about about the questions that i requested!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry, thanks for taking the time to share your recent visit with us! We are delighted to hear you had a positive experience with our Bosak Motors team member! It is wonderful to know they were professional, punctual, and knowledgeable, ensuring that your visit to the dealership was both efficient and informative. We strive to provide exceptional service and expertise to all our guests, and we are thrilled to know we could meet your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us!
Sales rep and service manager were very helpful with
Sales rep and service manager were very helpful with purchasing my end of lease vehicle and warranty service to replace headlamp assembly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback! We are delighted our team was able to help you with your lease-end vehicle purchase and headlamp assembly replacement. We are very happy we could provide you with a positive experience! If you have any more questions or need additional assistance, please do not hesitate to get in touch. We are here for you! Thanks again and have a great day!
They diagnosed my check engine light on 2/8/24 and had it
They diagnosed my check engine light on 2/8/24 and had it repaired by 2/9/24. Only had my vehicle 1 day. I was highly impressed with the promoted service. I would highly recommend to bring your Jeep vehicle in for service at Bozak.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mick, thank you for taking the time to share your recent 5-star experience with our Bosak Motors Service team! We are happy we could meet your expectations and get your vehicle back to you fast! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day!
Graig Griffin was awesome and because of him I had a
Graig Griffin was awesome and because of him I had a great experience! My previous experience in the service department was not good & I really didn’t want to come back. Craig changed my mind about the level of service I can expect from your dealership moving forward!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for giving us another opportunity to provide you a better experience from last time! We truly appreciate you highlighting Craig! He is a great new asset to our team. If you need any future assistance, please do not hesitate to give us a call and ask for Craig! Take care!
Thank you for taking the time to highlight your service experience with Craig! We are thrilled to see you were well taken care of and will continue to do business with us at Bosak Motors! If you have any questions or need assistance, just give us a call and ask for Craig!