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Napleton Autowerks Schererville

(599 reviews)
Visit Napleton Autowerks Schererville
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–6:00pm
Tuesday 9:00am–8:00pm 6:30am–6:00pm
Wednesday 9:00am–8:00pm 6:30am–6:00pm
Thursday 9:00am–8:00pm 6:30am–6:00pm
Friday 9:00am–7:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (219) 227-3834 (219) 227-3834
Used (219) 227-3833 (219) 227-3833
Service (219) 227-3806 (219) 227-3806

Reviews

(599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best car buying experience!

My wife and I went in to look for a new Volvo S60. We drove home with a beautiful new car. Napleton Volvo exceeded our car buying expectations. The staff was professional, friendly and knowledgeable. We left feeling that we got a great deal on a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Car Purchase

I went into Napleton Nissan a few times with just the intentions of browsing for my first car, but Juan Barnes gave me a lot of information and made me comfortable with my first car buying experience!! He is very helpful and knowledgeable and I love my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No pressure and no nonsense.. Amazing experience!

Amazing experience! I told Joey D what I wanted and he made it happen stress free. I have purchased numerous cars over the years and this was my best experience by far. The welcome you to the Benz family and I highly doubt you will ever leave. Nice place staffed with great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best buying experience of my life!

Professional and extremely helpful staff make the buying experience pleasureable and pressure free. The dealership offers great quality vehicles for unbelievably reasonable pricing and the sales team will work to get you to the payment range you need. I'm a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Car Purchase

My salesman, Juan Barnes, was very helpful during my car buying process. The dealership was clean and everybody was really friendly. I accidentally left an item in my trade in and Juan was nice enough to track it down for me. I would recommend purchasing a car here and working with Juan Barnes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One of the best car buying experience that I ever had.

Car buying has never been tops on my "to do list". The Sales Consultant-Keith was respectful of my time and worked to put us in the right vehicle. The Sales Manager (sorry forgot his name-the man behind the scene) worked with me on my trade-in, the Business Manager-Tom was easy to talk to and explain the right financial package that best fit me. Even the youngman-Porter ( forgot his name-"good kid") went the extra mile to insure that my new car was ready to drive off the lot. This was my first dealing with this particular Dealership and the best that I can ever remember.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional and painless buying experience.

Shopping for a new SUV, I stopped at Napleton Nissan I was greeted by Keith Suplar. I told him that I wanted to take a Rogue for a test drive. I explained that I was comparing several vehicles and that I would decide within a week or so. He determined what model would best suit my needs and we took a drive. He gave me some pricing information and printed out an offer. After deciding that the Rogue was what I wanted, I called and asked about a different color than the one that I'd tried. Keith had a link sent to me with the information and pricing for THAT vehicle. When I came in to complete the deal, Keith was finishing up with another buyer, got me the keys for my Rogue do that I could drive it while waiting. The rest of the process only took a couple hours. I would recommend Keith and Napleton to anyone looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First Car Buyer

This was my son's first car purchase. He was a little nervous and wanted to be informed. Jerry was great, he took the time to explain and answer all of my sons questions. The business manager was also awesome. He was very patient explaining in detail the paperwork that my son signed, answering multiple questions, and giving him sound advice, as well as encouragement. As a mom I was very pleased. Overall we had a great experience. I would recommend Napleton Nissan. Thanks again for the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience and great salesman

We make the 25 minute drive to buy our cars from Napleton in Schererville. We just bought our 4th car in a row from Napleton. Our terrific salesman was Patrick Hunter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

First Time Experience..Will Be Back

I Purchased a brand new Nissan Rogue SV AWD and Richard Behrens helped me from beginning to end. I've been to many dealerships but Napleton has surpassed all the expectations of any previous dealership I have ever visited. My salesman Richard was excellent and very informative and knowledgeable of everything. While I be back? YES I would be..Loved my first time experience with Napleton. I HIGHLY RECOMMEND THIS DEALERSHIP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.