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Steve Rogers Ford

(343 reviews)
Visit Steve Rogers Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 441-4050 (419) 441-4050
Used (419) 830-4476 (419) 830-4476
Service (419) 830-4477 (419) 830-4477

Reviews

(343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Rogers Ford from DealerRater.

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Easy going, Knowledgeable

This was my second car purchase from Dennis. He is easy going and knowledgeable about Ford's product line. He was able to answer all of my questions to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

I walked into the dealership expecting to purchase a used car, but didn’t like the car I had planned on purchasing. Dennis was very patient with me, and showed me a handful of other used cars before I decided to purchase new. He took into account everything I said I wanted in a car, then found the perfect 2014 Ford Escape in Michigan. There was some damage to the car that occurred during delivery to the dealership. It was fixed immediately and I had my car within a week! I would definitely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Teal Corolla

Just had a great Experience at Steve Rogers Ford. I found a 2010 Corolla on Cars.com. Dennis Osworth was a great sales person. There was no high pressure throughout the buying process. I got a nice little car at a very fair price. Very satisfied. I drove in from Indiana and it was worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure

No pressure sales, great people to deal with. We purchased a beautiful ruby red ford suv and love it Thanks Dennis Osworth you were easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Used car purchaser

Very pleased. Courteous and helpful. Purchased a vehicle from them. They had it detailed and ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

The bed liner in my new ford pickup did not fit properly after installation. They recognized the error and immediately replaced it with a new product. No hassles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After a year of ownership...

Having purchased two new 2016 Fiestas from Steve Rogers Ford and having spent one year and a combined twenty six thousand miles with them I would recommend you purchase your new Ford nowhere else. If you want to be shown what you desire and be treated as family, then Steve Rogers Ford is your one stop shop. The service technicians are fast AND friendly and the sales staff are second to none!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

'"AWESOME DEALERSHIP"

I have recently purchased a Ford Escape and love it! I received great help from Dennis Osworth. I would definitely recommend him if you are looking to lease or purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First Class Dealership

I recently purchased a 2017 F350 Pick-up truck from Dennis Osworth. He was very informative and knowledgeable about the vehicle. The staff was very friendly and assisted me with my questions and concerns. My overall experience at Steve Rogers Ford was "EXCELLENT". I will definitely go back to purchase my next vehicle from Dennis!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Back in the Ford Family!

I have driven many Fords throughout the years. I bought new Honda's in 2011 and 2013. I have returned to Ford and am driving an F-150. I am pleased to support both Ford and our local Ford dealer. My buying experience was positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.