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Steve Rogers Ford

(343 reviews)
Visit Steve Rogers Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 441-4050 (419) 441-4050
Used (419) 830-4476 (419) 830-4476
Service (419) 830-4477 (419) 830-4477

Reviews

(343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Rogers Ford from DealerRater.

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Mitch

After the oil change on my truck, not only was it washed, but also the interior was cleaned & windows washed. Very nice job !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Dealership

We are currently leasing our 2nd and 3rd car through Steve Rogers Ford. We have received top notch help and service with all 3 of our vehicles. At this dealership we were actually shown cars we were interested in and prices were in the buyers intrest. Before coming here we had some poor experiences at other dealerships. From being told that advertised prices were " just to bring in people", to being led to models we had no intrest in, other dealerships were up to their usual tricks. But at Steve Rogers Ford things were easy, fast, and made the car buying process enjoyable again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

EXCELLENT!!!!

Dennis Osworth is the BEST salesman EVER!!!! Purchased a new 2017 Ford F-150 truck and I couldn't be happier!!! Steve Rogers Ford is the BEST!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealerahip

Went in to look at a few options with a trade in, came out little over 4 hours later with a brand new car that was within our budget. My husband went back a couple months later and did the same thing. No high pressure sales. Our salesman was very friendly and helpful. When these 2 cars finally wear out, we will definitely be going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales sales manager

Very rude did not even bother to try to address my concerns

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Job Josh P.

Josh P and Steve Rogers Ford, Honest, above and beyond helpful. Listened to my needs, helped finalize my lease and buy my perfect car. THANKS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

GREAT DEALERSHIP

MOST PLEASURABLE CAR BUYING EXP. I HAVE EVER HAD. NO HIGH PRESSURE , EASY GOING AND TO THE POINT. WILL GO THERE AGAIN FOR MY NEXT CAR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

john ciacelli

I was very satisfied with my entire experience my salesperson (Dennis Osworth) was very helpful and took the time to find the truck I was looking for, I had a few problems with my truck and they took care of it and also provided me with a rental car and even delivered it to my work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Service Department is the best out of any of the area dealerships we have used in the past. Rob in the Service Department will go above and beyond, to give the customer the best possible care and results to resolve their reason for visiting the service department. If the business manager would duplicate Rob's attitude and willingness to give the customer the best possible care during their visit, it would have been a better experience during the overall purchasing process.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Truck, Great Value, Great Dealership

Have had my used Ford 350 Diesel for 5 months very satisfied with Truck and Dealership and the way I was treated will buy from again in future. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.